J
jeff
Having trouble with a user. He routinely types a
person's name in the address field of an email, rather
than going into the TO field. Interestingly, many times
when he types a person's name it will add an email
address once and then it will put a part of the person's
name again, as if it is trying to add the email address a
second time but is unable to accomplish the task.
Does this sound more like an input problem or something
else? I can't replicate the problem on my own machine.
person's name in the address field of an email, rather
than going into the TO field. Interestingly, many times
when he types a person's name it will add an email
address once and then it will put a part of the person's
name again, as if it is trying to add the email address a
second time but is unable to accomplish the task.
Does this sound more like an input problem or something
else? I can't replicate the problem on my own machine.