Autocomplete not saving

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Guest

Recently upgraded to Outlook 2007. The autocomplete is working after
e-mailing a person for the first time. However, once you close out of the
program it is not saving it for future auto complete, I guess in what is
called the "cache".
 
Did you create a new Outlook profile after the "upgrade?" You must. Always.
 
Yes that was done. The odd thing is we did an upgrade for 25 people, for
some people it remebers the autocomplete settings and for a few it doesn't
remeber if you close the program.
 
Then you have a corrupt profile or a corrupt NK2 file. You'll need to
recreate the profile again. Make sure it has a unique name.
 
Any suggestions on how to do that, our IT person (outsourced) did the
original upgrade.
Then you have a corrupt profile or a corrupt NK2 file. You'll need to
recreate the profile again. Make sure it has a unique name.
Yes that was done. The odd thing is we did an upgrade for 25 people, for
some people it remebers the autocomplete settings and for a few it doesn't
Click to expand...
[quoted text clipped - 8 lines]
Click to expand...
 
On how to create a new profile? Well documented in the KB:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003


--
Russ Valentine
[MVP-Outlook]
kam123 said:
Any suggestions on how to do that, our IT person (outsourced) did the
original upgrade.
Then you have a corrupt profile or a corrupt NK2 file. You'll need to
recreate the profile again. Make sure it has a unique name.
Yes that was done. The odd thing is we did an upgrade for 25 people,
for
some people it remebers the autocomplete settings and for a few it
doesn't
Click to expand...
[quoted text clipped - 8 lines]
program it is not saving it for future auto complete, I guess in what
is
called the "cache".
Click to expand...
Click to expand...
Click to expand...
 
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