ATTN. MICROSOFT - Journal won't record

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I recently discovered that my journal stopped recording Office documents. I
searching this news site, I discovered that this has been happening to many
others for at least a year and no one has been able to find a work around.
It would be very helpful if someone from Microsoft could shed some light on
this issue. If it is a shortcoming that can be fixed, please tell us how.
If it cannot be fixed until a future version then please tell us that so that
we won't waste time. PLEASE HELP!
 
Joe,
I feel your pain.
In the folder list, right click on journal and check the file size.
Go to archive in the same panel and archive your old stuff.
I don't know why but those steps (somehow) restart the archiving on my
computer.

Beware:
Whenever I've archived my personal outlook folders (accessed through
\file\archive on the menu bar) it turns off the journal recording.
I just lost two weeks of billable info records.
Next time I'll do my invoicing BEFORE archiving.......

Gerry
 
Thanks, but ... - My file size in the journal is currently zero. so file
size is not the problem. The entire post office file is 134 meg and our
network limit is set to 200 meg so there is adequate storage space. Someone
had posted a concern that the limit for file size may be 10 meg. If that is
so, my journal never would have worked since the mailbox file has always been
larger.

ATTENTION MICROSOFT - This problem has been ongoing for a year without any
response officially or otherwise.
 
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