Hi Vera,
Just as a test, have her save and send the file (Word for example) in RTF
format to see if you can open the resulting file.
Any other Office Program - her test saving and sending the file in a
different version of the application as another test.
Another test: Have her send the file to more than one person. Can the other
person open it? If they forward the file to you, can you open that one?
Let me know what you discover.
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
--------------------
| From: "Vera Innes" <
[email protected]>
| Subject: Attachments
| Date: Fri, 30 Jan 2004 04:29:59 -0800
|
| I have been receiving achments with my emails and having
| no problems in opening them. Only on eof my contacts
| seems to send attachments and I can never open them. She
| has Office XP same as me, and it just keep telling me I
| cannot open the attachment because they want to know the
| source of the original file. Please can you help!
|
