attachments from windows mail disconnects from server

  • Thread starter Thread starter joe c
  • Start date Start date
J

joe c

Consistantly every 3 to 4 times I try and open a attachment sent to me it
does not open, the screen pales to white and shuts down and asks me to
restart windows mail, this is so annoying.
 
That type of error is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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