attachments aren't there

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

i have outlook 2000 and have always been able to open attachments from a
friend in Korea. lately when he sends them they just arent there. i have
researched help and i am automatically updated by windows update so i assume
that i am up to snuff with everything and i am unable to find what i need in
the help file. my security settings for the internet are set at medium
security and my antivirus program has never blocked before (it is avg
antivirus program). i seem to be able to open attachments from everywhere
else so it has me confused. please tell me what could be wrong and what i
need to do in PLAIN language please.
thanx
T
 
Are you sure your friend isn't sending them wrong? Ask him/her to send the
same email to another email account, perhaps your own hotmail account. See if
you can find the attachment there. If that works, then something is wrong
with your outlook settings.
 
i do not have a hotmail acct but i have opened one and sent an email to ask
him to send his photos and see if that works. if not i will be back.
everything in the settings looks fine and because attachments aren't a
problem for anyone else, i dont know what is up. further i used to receive
attachments from this very person so why it would suddenly change i do not
know. will keep you posted.
T
 
Back
Top