Attached file problem

  • Thread starter Thread starter PE
  • Start date Start date
P

PE

Outlook 2003 refuses to open an attachment sent to me with the name
Confirmation.rtf giving out the message:

"Cannot create file: Confirmation.rtf. Right click the folder you want to
create the
file in and then click Properties on the shortcut menu to check your
permissions for the folder."

However if the same file is sent with a different name (say confirm.rtf)
then Outlook is quite happy to open it!

I have hundreds of emails in my Sent Items folder each with an attachment
called Confirmation.rtf - could this be the cause of the problem?
Incidentally I can't open any of these files either.

Is there any way I can correct this?

d
 
PE said:
Outlook 2003 refuses to open an attachment sent to me with the name
Confirmation.rtf giving out the message:

"Cannot create file: Confirmation.rtf. Right click the folder you
want to create the
file in and then click Properties on the shortcut menu to check your
permissions for the folder."
Click to expand...

This is a problem with the Outlook Secure Temp Folder. Close Outlook and
open a command line window. At the prompt enter:

cd %UserProfile%\Local Settings\Temporary Internet Files
dir /a

Look for a folder starting with OLK. Let's say you find OLK1A. Delete it
with

rmdir /q /s OLK1A

Then try Outlook again.
 
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