Attached Email Error

  • Thread starter Thread starter Ryan Bounds
  • Start date Start date
R

Ryan Bounds

One of our users is unable to send a attachment to our client. We have sent
a blank Excel file to the same client and it has worked but when we try to
send a file with data in it sends the body text of the mail but not the
attachment.

Any ideas???

Thanks in Advance

R
 
Ryan said:
One of our users is unable to send a attachment to our client. We have sent
a blank Excel file to the same client and it has worked but when we try to
send a file with data in it sends the body text of the mail but not the
attachment.

Any ideas???

Thanks in Advance

R
Click to expand...

might the filesize be a problem? or do you have any content filtering
active (firewall, etc.)?
 
Ryan said:
One of our users is unable to send a attachment to our client. We have sent
a blank Excel file to the same client and it has worked but when we try to
send a file with data in it sends the body text of the mail but not the
attachment.

Any ideas???

Thanks in Advance

R
Click to expand...

try disable antivirus software and send again, does this help?
 
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