Arggh!!!

  • Thread starter Thread starter Jerry
  • Start date Start date
J

Jerry

Need help with Outlook 2002. I'm unable to reset macro security settings in
OL2002 at all (currently set to Low). When I click on Tools/Macro and then
try to select ANY of the choices (Macros, Security, Visual Basic
Editor)...nothing happens. No dialog box, no error, nothing. This just
started in the last week. I'm not running Exchange, I'm using XP Pro, and
all other funtions of Outlook are OK. I am not having this problem in any
other Office application.

Any help is appreciated!!

Jerry
 
Try running Detect and Repair from the Help menu. You'll need to have your
Office CD handy.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Thanks for the quick reply. I tried the Detect and Repair...no joy. Any
other suggestions?

Thanks,
Jerry
 
This is kind of a long shot, but have you tried resetting your Menu Bar?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
OK, two more -- try them one at a time:

1) Find and rename or delete the outcmd.dat file...this file holds toolbar
customizations and could possibly cause your menu commands not to work
properly if it has been corrupted. Unfortunately, all toolbar
customizations are lost if you let Outlook create a new outcmd.dat file, so
if you rename the old one instead of deleting it, you can always restore if
if the menu issue isn't fixed.

2) Try running the Inbox Repair Tool against your .PST file to see if it
finds any errors. Search your drive for a file called scanpst.exe and run
it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Thanks Jocelyn....

I did as you suggested...still no joy.

Scanpst.exe did find minor problems and indicated Repair was optional. I
repaired anyway.

Any other suggestions?

Jerry
 
The last one I can think of (for now, anyway) is to create a new mail
profile. Do it from scratch, don't copy the original. You won't lose any
data; you just need to attach your .PST file to the new profile.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
Jerry said:
Thanks Jocelyn....

I did as you suggested...still no joy.

Scanpst.exe did find minor problems and indicated Repair was
optional. I repaired anyway.

Any other suggestions?

Jerry

Jocelyn Fiorello said:
OK, two more -- try them one at a time:

1) Find and rename or delete the outcmd.dat file...this file holds
toolbar customizations and could possibly cause your menu commands
not to work properly if it has been corrupted. Unfortunately, all
toolbar customizations are lost if you let Outlook create a new
outcmd.dat file, so if you rename the old one instead of deleting
it, you can always restore if if the menu issue isn't fixed.

2) Try running the Inbox Repair Tool against your .PST file to see
if it finds any errors. Search your drive for a file called
scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
Jerry said:
Thanks...still no joy!

Keep those suggestions coming!

Jerry


in message This is kind of a long shot, but have you tried resetting your Menu
Bar?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message thread.
***


In Jerry wrote:

Thanks for the quick reply. I tried the Detect and Repair...no
joy. Any other suggestions?

Thanks,
Jerry


"Jocelyn Fiorello [MVP - Outlook]" <[email protected]>
wrote in message Try running Detect and Repair from the Help menu. You'll need to
have your Office CD handy.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message
thread. ***


In Jerry wrote:

Need help with Outlook 2002. I'm unable to reset macro security
settings in OL2002 at all (currently set to Low). When I click
on Tools/Macro and then try to select ANY of the choices
(Macros, Security, Visual Basic Editor)...nothing happens. No
dialog box, no error, nothing. This just started in the last
week. I'm not running Exchange, I'm using XP Pro, and all
other funtions of Outlook are OK. I am not having this problem
in any other Office application.

Any help is appreciated!!

Jerry
Click to expand...
Click to expand...
Click to expand...
 
Thanks for trying. That didn't work either. Could this be some sort of
Permissions problem or registry entry?

Anyway, thanks and let me know if anything comes to mind.

Jerry


Jocelyn Fiorello said:
The last one I can think of (for now, anyway) is to create a new mail
profile. Do it from scratch, don't copy the original. You won't lose any
data; you just need to attach your .PST file to the new profile.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
Jerry said:
Thanks Jocelyn....

I did as you suggested...still no joy.

Scanpst.exe did find minor problems and indicated Repair was
optional. I repaired anyway.

Any other suggestions?

Jerry

Jocelyn Fiorello said:
OK, two more -- try them one at a time:

1) Find and rename or delete the outcmd.dat file...this file holds
toolbar customizations and could possibly cause your menu commands
not to work properly if it has been corrupted. Unfortunately, all
toolbar customizations are lost if you let Outlook create a new
outcmd.dat file, so if you rename the old one instead of deleting
it, you can always restore if if the menu issue isn't fixed.

2) Try running the Inbox Repair Tool against your .PST file to see
if it finds any errors. Search your drive for a file called
scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In Jerry wrote:

Thanks...still no joy!

Keep those suggestions coming!

Jerry


in message This is kind of a long shot, but have you tried resetting your Menu
Bar?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message thread.
***


In Jerry wrote:

Thanks for the quick reply. I tried the Detect and Repair...no
joy. Any other suggestions?

Thanks,
Jerry


"Jocelyn Fiorello [MVP - Outlook]" <[email protected]>
wrote in message Try running Detect and Repair from the Help menu. You'll need to
have your Office CD handy.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message
thread. ***


In Jerry wrote:

Need help with Outlook 2002. I'm unable to reset macro security
settings in OL2002 at all (currently set to Low). When I click
on Tools/Macro and then try to select ANY of the choices
(Macros, Security, Visual Basic Editor)...nothing happens. No
dialog box, no error, nothing. This just started in the last
week. I'm not running Exchange, I'm using XP Pro, and all
other funtions of Outlook are OK. I am not having this problem
in any other Office application.

Any help is appreciated!!

Jerry
Click to expand...
Click to expand...
Click to expand...
 
Unfortunately I'm out of ideas...sorry. You might want to try searching
Google Groups to see if anyone else has had the same problem...perhaps there
will be a fix there. If not, it may be worth it to repost your question in
a couple of days so it gets more exposure than it will in this "old" thread,
and make sure you mention all the things you've already tried (whether based
on my suggestions or not). Good luck.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
Jerry said:
Thanks for trying. That didn't work either. Could this be some sort
of Permissions problem or registry entry?

Anyway, thanks and let me know if anything comes to mind.

Jerry


Jocelyn Fiorello said:
The last one I can think of (for now, anyway) is to create a new mail
profile. Do it from scratch, don't copy the original. You won't
lose any data; you just need to attach your .PST file to the new
profile.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
Jerry said:
Thanks Jocelyn....

I did as you suggested...still no joy.

Scanpst.exe did find minor problems and indicated Repair was
optional. I repaired anyway.

Any other suggestions?

Jerry

in message OK, two more -- try them one at a time:

1) Find and rename or delete the outcmd.dat file...this file holds
toolbar customizations and could possibly cause your menu commands
not to work properly if it has been corrupted. Unfortunately, all
toolbar customizations are lost if you let Outlook create a new
outcmd.dat file, so if you rename the old one instead of deleting
it, you can always restore if if the menu issue isn't fixed.

2) Try running the Inbox Repair Tool against your .PST file to
see if it finds any errors. Search your drive for a file called
scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message thread.
***


In Jerry wrote:

Thanks...still no joy!

Keep those suggestions coming!

Jerry


"Jocelyn Fiorello [MVP - Outlook]" <[email protected]>
wrote in message This is kind of a long shot, but have you tried resetting your
Menu Bar?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message
thread. ***


In Jerry wrote:

Thanks for the quick reply. I tried the Detect and Repair...no
joy. Any other suggestions?

Thanks,
Jerry


"Jocelyn Fiorello [MVP - Outlook]" <[email protected]>
wrote in message Try running Detect and Repair from the Help menu. You'll need
to have your Office CD handy.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered --
please reply only to the newsgroup to preserve the message
thread. ***


In Jerry wrote:

Need help with Outlook 2002. I'm unable to reset macro
security settings in OL2002 at all (currently set to Low).
When I click on Tools/Macro and then try to select ANY of the
choices (Macros, Security, Visual Basic Editor)...nothing
happens. No dialog box, no error, nothing. This just
started in the last week. I'm not running Exchange, I'm
using XP Pro, and all other funtions of Outlook are OK. I am
not having this problem in any other Office application.

Any help is appreciated!!

Jerry
Click to expand...
Click to expand...
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