Archived PST not available to remote user.

  • Thread starter Thread starter Scottie Hannigan
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Scottie Hannigan

Hi,
In our office we are working with MS Exchange and Outlook clients on a Local
network with Windows domain.

I have a colleague who is standalone (i.e. not a domain user) in Brazil with
a laptop and a lousy internet connection.

We need to transfer to him a heap of emails including a heap of attached
files.

I thought the smart idea would be to put all the messages we wanted to send
to him together in the same folder and archive that folder to a pst using
tomorrow's date as the cut-off date. Worked fine. I zipped the pst and he
grabbed it via FTP.
He unzipped it and tried to open it with his Outlook but received a message
saying that he couldn't and should contact his admin ( i.e. me!).
(Sorry - I can't remember the exact words of the message and Brazil is still
in bed. )
It was domain related ...
Is there some way to make a pst file forget that it came from a domain ?

If I exported the file instead of archiving it, would that make a difference
?


TIA

Scottie
 
Scottie said:
Hi,
In our office we are working with MS Exchange and Outlook clients on
a Local network with Windows domain.

I have a colleague who is standalone (i.e. not a domain user) in
Brazil with a laptop and a lousy internet connection.

We need to transfer to him a heap of emails including a heap of
attached files.

I thought the smart idea would be to put all the messages we wanted
to send to him together in the same folder and archive that folder to
a pst using tomorrow's date as the cut-off date. Worked fine. I
zipped the pst and he grabbed it via FTP.
He unzipped it and tried to open it with his Outlook but received a
message saying that he couldn't and should contact his admin ( i.e.
me!). (Sorry - I can't remember the exact words of the message and
Brazil is still in bed. )
It was domain related ...
Is there some way to make a pst file forget that it came from a
domain ?

If I exported the file instead of archiving it, would that make a
difference ?


TIA

Scottie
Click to expand...

Outlook shouldn't care where the PST file was generated. All he should need
to do is click on file | open ... (presuming the file is not marked
read-only, this ought to work if it's a good PST).
Really would need to know for sure what the error message is, but you might
want to try another export - maybe use exmerge on the Exchange server rather
than Outlook - and try again.
 
No, that wouldn't have made much of a difference. More important is that you
had Outlook closed before you zipped the pst-file. Depending on which
compression software you used make sure that you didn't have it set to
maintain NTFS permissions. If all done correctly he should be able to open
it from within Outlook by File-> Open-> Outlook Data File...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
Scottie Hannigan said:
I have a colleague who is standalone (i.e. not a domain user) in
Brazil with a laptop and a lousy internet connection.

We need to transfer to him a heap of emails including a heap of
attached files.
Click to expand...

Create a new PST and copy to it the folders and/or items you wish to
transfer to the person. Don not use Export or the Archive function. Close
the PST and close Outlook. Zip up the PST, if you wish, or simply rename it
to ".psx" or something similar. FTP it. At the receiving end, unzip it (or
rename it to ".pst" again) and, in Outlook click File>Open>Outlook Data
File, browse to the PST, select it, and click OK.
 
Sorry,
finally figgered it ..
It wasn't a domain problem at all.
It was that my coleague was using Outlook 2002 and couldn't read the OL 2003
pst file format.
Created a new empty 97-2002 type pst and copied all the mails into it.
Exported, zipped, sent, unzipped, read 100% OK.
Sorry for wasting your time.

Scottie.
 
Scottie said:
Sorry,
finally figgered it ..
It wasn't a domain problem at all.
It was that my coleague was using Outlook 2002 and couldn't read the
OL 2003 pst file format.
Created a new empty 97-2002 type pst and copied all the mails into it.
Exported, zipped, sent, unzipped, read 100% OK.
Sorry for wasting your time.

Scottie.
Click to expand...
No problem - glad you figured it out & resolved the problem.
 
Scottie Hannigan said:
Created a new empty 97-2002 type pst and copied all the mails into it.
Exported, zipped, sent, unzipped, read 100% OK.
Click to expand...

Next time, skip the export. Since you already have a PST, just zip it. Why
create a second one?
 
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