Apprise Microsoft of the problem with opening attachments after installing IE8

  • Thread starter Thread starter Gary VanderMolen
  • Start date Start date
Gary

I cannot and my reasoning is as follows. Attachments can be opened in IE8 in a
workaround as I posted . Those that have used WU or MU to Upgrade and or install IE8
will at most part not uninstall IE8. As I understand (excellent source) this will be
corrected very shortly through an Update for IE8 . I on my part will leave this
alone and will not contribute anything anymore when it comes to this issue
concerning IE8.
I hope you understand Gary.

Thanks

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

As you may know, quite a few users are experiencing difficulty opening
attachments after installing IE8.
I've been asked by Microsoft to apprise them of the extent of this issue.
Those of you who are Microsoft MVPs or otherwise have access to
Microsoft Connect, please endorse my Feedback Report:

http://connect.microsoft.com/feedback/ViewFeedback.aspx?FeedbackID=444529&SiteID=470

Thanks.

Gary VanderMolen, MS-MVP (Mail)
 
I searched through your recent responses, and the only pertinent
response I found was a somewhat cryptic
"Copy\Paste the link into the IE8 browser window and then open it."

First of all, that won't help the 50% or so whose only error message
is "The command failed to execute."
Also, depending on the target program (Adobe Reader, Word, etc.),
a full path to the temp file may not be given.
I would like to hear some feedback from those who have tried
your suggestion.

Microsoft has asked that we contribute whatever we know about
this issue at the Connect site. Feel free to add a different
explanation to my Feedback Report there.
 
If you're able to reproduce this, please state whether or not you disabled
(a) your anti-virus application, (b) any/all "system protections" afforded
by any anti-spyware applications* installed (other than Defender), and (c)
disabled your third-party firewall (if any) and then enabled the Windows
Firewall prior to installing IE8.

Also state the name & versions of your anti-virus app/security suite,
installed anti-spyware apps (other than Defender), and third-party firewall
(if any).

Ideally, you'd also state your installation source (i.e., via Automatic
Updates; manually via Windows Update; manually via the installer you
downloaded & saved to your HDD).

cf. About IE7 (and higher) Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

===================
* e.g., Spybot SDHelper & Tea Timer; Ad-Aware (AE) Guard & Ad-Watch;
SpySweeper; Spyware Doctor; etc.
 
Hi,

I am experiencing this problem. I did not disable anything when I installed
IE8. My only installed anti-virus protection is Windows One Care. Problem
occurred after an Automatic Update earlier this week (Wednesday).

When I try to open an attachment in Windows Mail, I get the following Error
Mesage : "The path or file name for C:\Windows\System 32\Filename.ext is
invalid. Please check that the path and file name are correct."

Please also note that if I Save the attachment, I can open it from where I
saved it. I am using Vista.

Hope this helps fix this annoying problem.

Kris
 
Microsoft Connect (http://connect.microsoft.com) is a site that
requires membership and an invitation from Microsoft. Beta testers
and MVPs have access to specific sections of it. Unless you've
been cleared for access to the specific section, you can't see the
information in that section.
 
Gary said:
Peter Foldes wrote:
I cannot and my reasoning is as follows. Attachments can be opened
in IE8 in a workaround as I posted .
Click to expand...
[...]
I searched through your recent responses, and the only pertinent
response I found was a somewhat cryptic
"Copy\Paste the link into the IE8 browser window and then open it."

First of all, that won't help the 50% or so whose only error message
is "The command failed to execute."
Click to expand...

AFAICS in cases where just this error message appears there is a
different issue.
With the bug we are after normally different error messages appear.

The "Command cannot execute" message as to my experience appears when
there is a problem with the file associations - independent from IE8.
Also, depending on the target program (Adobe Reader, Word, etc.),
a full path to the temp file may not be given.
Click to expand...

Yes, the error message are application-specific.
The Office apps always produce a verbose message starting with the path.
The most instructive one is produced by the PPT-Viewer. There the full
path can be seen (but can not copied to the clipboard, however).
Adobe Reader and Acrobat open and then announce that the file was not
found - without saying anything on the file-name and the path.
And with JPGs and TXTs there is a short message naming the file but not
more.
I would like to hear some feedback from those who have tried
your suggestion.
Click to expand...

Most probably you won't receive much feedback ;-)
The suggestion simply does not work and can not work (under logical
aspects).

a) The needed files are not sitting where the launched application is
looking for them (as in the case Peter had been replying to
"c:\windows\system32".

b) How to use copy & paste with the text of an error message?
Microsoft has asked that we contribute whatever we know about
this issue at the Connect site. Feel free to add a different
explanation to my Feedback Report there.
Click to expand...

I would like to add all of the information gathered but unfortunately I
can not get in :-( :-(

Rainald
 
I have access to the site but I get "Page Not Found" for the page. I did
find:

Feedback: Windows Mail Problem
https://connect.microsoft.com/Visua...Feedback.aspx?FeedbackID=446732&wa=wsignin1.0

It seems to also report the problem. Microsoft replied by saying "we only
accept feedback on Visual Studio & .Net Framework and related technologies
through this site", so I assume that is saying that we cannot use the
Connect site for the purpose of reporting the problem.

If anyone knows any different, then let us know but otherwise I hope this
helps anyone else that tries to find the feedback item.



As you may know, quite a few users are experiencing difficulty opening
attachments after installing IE8.
I've been asked by Microsoft to apprise them of the extent of this issue.
Those of you who are Microsoft MVPs or otherwise have access to
Microsoft Connect, please endorse my Feedback Report:

http://connect.microsoft.com/feedback/ViewFeedback.aspx?FeedbackID=444529&SiteID=470

Thanks.

Gary VanderMolen, MS-MVP (Mail)
 
My bug report is in the EWS (Early Warning Signal) section of Connect.
It's possible that you've not been given access to that particular section.
Are you an MVP?
 
No, I am not a MVP.

So I hope it helps others to know that they must have access to that
particular section.

I can't help with that particular problem so I need not pursue this any
further. I hope I helped by getting clarification of what access is needed.


My bug report is in the EWS (Early Warning Signal) section of Connect.
It's possible that you've not been given access to that particular section.
Are you an MVP?
 
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