Thanks Gerry for the advise. After all, it was Norton that was causing the
problems.
Forget about Norton.
Using Windows XP you can use Event Viewer to review Error Reports.
1. To open Event Viewer, click Start, click Control Panel, double-click
Administrative Tools, double-click Event Viewer and select System for system
errors or Application for application errors. Look for Error in the Type
column and double click on Error to reveal a Description of the error. This
can be copied by using Clipboard Viewer (see later).
2. Part of the Description of the error will include a link, which you
should double click for further information and you can copy using copy and
paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
3. For some errors you will find "+ Related Knowledge Base Article", which
if double clicked takes you to the Knowledge Base Article containing a
suggested solution.
There always seems to be a step 2 but not always a step 3.
A tip for posting copies of Error Reports (Step 1). Run Event Viewer and
double click on the error you want to copy. In the window which appears is a
button resembling two pages. Double click the button and close Event Viewer.
Now start your message ( email )and do a paste into the body of the message.
This will paste the info from the Event Viewer Error Report complete with
links into the message. Make sure this is the first paste after exiting from
Event Viewer. It can be helpful to place a shortcut to Event Viewer on your
Desktop.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427
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Hope this helps.
Gerry
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FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
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