Any experts out there ? XP SP2 machine is terribly slow to open a file

  • Thread starter Thread starter acs68
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acs68

Hi all,

am having all sorts of problems and am hoping there are some gurus who may
be able to help.

I have an XP Pro Sp2 machine that is terribly slow at opening files - the
machine itself is fast, 3ghz with 512mb ram.

Here's the symptoms:
User normally uses "my computer" and dbl click the file to launch from
folder - this is very slow.
If the user opens word first and browses to file, it all works fine.
Right mouse click on file (on desktop for example)- takes incredibly long to
pop up the menu (I suspect that this is at the root of the problem).

Does nyone know what could be causing this ? I have temporarily taken off
Anti Virus to see if that could have been causing it - but no joy.

cheers,

Adam
 
acs68 said:
Hi all,

am having all sorts of problems and am hoping there are some gurus who may
be able to help.

I have an XP Pro Sp2 machine that is terribly slow at opening files - the
machine itself is fast, 3ghz with 512mb ram.

Here's the symptoms:
User normally uses "my computer" and dbl click the file to launch from
folder - this is very slow.
If the user opens word first and browses to file, it all works fine.
Right mouse click on file (on desktop for example)- takes incredibly long
to
pop up the menu (I suspect that this is at the root of the problem).

Does nyone know what could be causing this ? I have temporarily taken off
Anti Virus to see if that could have been causing it - but no joy.

cheers,

Adam
Click to expand...

Are you running Microsoft Anti-Spyware Beta? It has been reported to cause
this.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
Did it slow down immediately after installing SP2? If so, it might be a
combination of a slow hard drive and high fragmentation. Try running
Disk Defragmenter.
 
I have tried the suggestions below, defragged the machine etc. But it is
still ver y slow when right-mouse clicking on a file. Is anyone else able to
offer some more advice ?

cheers,

Adam
 
Malke,

FANTASTIC !!! Thanks for your help.

After reading the page you sent me to, I started by disabling my NIC to see
if the problem went away - it did.

From there it was just a matter of going through the Registry looking for
some references (exe's) to a server that no long exist.

Deleted those keys and she's all a goer.

thanks again ,

Adam
 
acs68 said:
Malke,

FANTASTIC !!! Thanks for your help.

After reading the page you sent me to, I started by disabling my NIC
to see if the problem went away - it did.

From there it was just a matter of going through the Registry looking
for some references (exe's) to a server that no long exist.

Deleted those keys and she's all a goer.
Click to expand...

Wonderful! I'm so glad you got it sorted. Thanks for taking the time to
let me know.

Malke
 
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