An error message shows when I start outlook, then it closes-why?

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Guest

When I start Outlook 2003, I receive the error message "Unable to open your
default email folders". When I click OK, the whole program window shuts and
closes. This is a new problem after years of trouble-free use. Timing of
problem seems to co-incide with norton antivirus configuration issues.
 
jambalaya said:
When I start Outlook 2003, I receive the error message "Unable to
open your default email folders". When I click OK, the whole program
window shuts and closes. This is a new problem after years of
trouble-free use. Timing of problem seems to co-incide with norton
antivirus configuration issues.

Use Control Panel's Mail applet to properly configure Outlook's data file
prior to starting Outlook.
 
Use Control Panel's Mail applet to properly configure Outlook's data file
prior to starting Outlook.

Have you been able to resolve this issue? I am trying to use Outlook
2007 client on Windows XP (ALL the latest security/OS updates) against
Exchange 2003. Cannot get it to connect. Using Outlook 2003 client
it actually works. Looking at the different groups on Google I see a
number of different suggestions...none have worked for me.
The message I receive is "Cannot open your default e-mail folder. You
must connect to Microsoft Exchange with the current profile before you
can synchronize your folders with your offline folder file."
Anyway, I know this is NOT much detail about my configuration. But, I
would very much appreciate detailed instructions on installing/
configuration Outlook 2007 client against Exchange 2003 server.

Thanks!
John
 
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