All of a sudden, all messages in duplicate. How do I correct this.

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Guest

All of a sudden, all messages arrive in duplicate. This only is occurring on
one of my computers, not the other one. I have checked to see if there are
two address listed in the Internet account, but there is only one. I don't
know what else to do. Any help is appreciated.
 
All of a sudden, all messages arrive in duplicate. This only is occurring on
one of my computers, not the other one. I have checked to see if there are
two address listed in the Internet account, but there is only one. I don't
know what else to do. Any help is appreciated.
Click to expand...

What version of Outlook? What sort of, and how many, account(s)? Do you
have anti-virus software scanning your incoming messages?
 
Hi Jeff,
I have MS Outlook 2000. I have only 1 account listed. This started a little
over 2 weeks ago. I had been running Norton AntiVirus 2004 and did not have
this problem. My subscription was up for renewal and as I live in Canada with
exchange on the dollar, I decided to buy 2005 because with the rebate the
cost was about the same as the subscription. I figured I have a more
up-to-date version. The duplication in message did not start until a couple
of weeks after 2005 was up and running. Needless to say, it is very
irritating. Suggestions??????????
 
Hi Jeff,
I have MS Outlook 2000. I have only 1 account listed. This started a little
over 2 weeks ago. I had been running Norton AntiVirus 2004 and did not have
this problem. My subscription was up for renewal and as I live in Canada with
exchange on the dollar, I decided to buy 2005 because with the rebate the
cost was about the same as the subscription. I figured I have a more
up-to-date version. The duplication in message did not start until a couple
of weeks after 2005 was up and running. Needless to say, it is very
irritating. Suggestions??????????
Click to expand...

If Norton is scanning your incoming messages, turn that off. From various
posts to these groups, to do so you may need to uninstall Norton, reboot,
then reinstall Norton without the email scanning option.
 
Are you suggesting that the email scanning option should be permanently
turned off once Norton is reinstalled? What earthly good is Norton if I have
to do so? Don't I need the email scanning option turned on to prevent
attachments that have viruses and worms, etc.?
 
Are you suggesting that the email scanning option should be permanently
turned off once Norton is reinstalled? What earthly good is Norton if I have
to do so? Don't I need the email scanning option turned on to prevent
attachments that have viruses and worms, etc.?
Click to expand...

That is what I'm saying. You don't need to scan incoming messages because
Norton has a real-time scanner that checks any program before it is run to
make sure it is virus-free (at least as far as its virus signatures can
tell). The only really useful place to have virus scanning of messages is
on mail servers, in order to protect any client machines that don't have
virus protection, but mail scanning is of little to no use on computers
that actually have virus protection in place.
 
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