G
Guest
My mother got a new computer for Christmas. Unfortunately it was bought by a
sibling from a reseller and has no warranty. We have had one problem after
another with it, but now, when we turn it on we get a screen with her wall
paper, and nothing else, no icons, no start button, nothing. I have tried
right clicking the mouse, but get nothing. Likewise the Windows button
(between Ctrl and Alt). I would like to reinstall Windows, but can't find
the disks that came with it (as different people have tried to work with it,
they have been misplaced).
Does anyone know what I can do short of reinstalling Windows. And is it OK
if I reinstall Windows using the reinstallation disk that came with my
computer?
sibling from a reseller and has no warranty. We have had one problem after
another with it, but now, when we turn it on we get a screen with her wall
paper, and nothing else, no icons, no start button, nothing. I have tried
right clicking the mouse, but get nothing. Likewise the Windows button
(between Ctrl and Alt). I would like to reinstall Windows, but can't find
the disks that came with it (as different people have tried to work with it,
they have been misplaced).
Does anyone know what I can do short of reinstalling Windows. And is it OK
if I reinstall Windows using the reinstallation disk that came with my
computer?