All email goes to Juhk Email

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  • Start date Start date
G

Guest

I have Windows XPSP2, Outlook2003, all office and Windows updates complete
including the patch that is supposed to help fix this issue. I read all these
posts as well as research of my own and have followed all steps to disable
the junk email folder because all email goes to it even though I AM NOT
RUNNING IN CACHED EXCHANGE MODE!. No matter what setting I change, all mail
still goes to the junk. This is a corporate network and a board member owns
this computer. Any help would b appreciated.
 
Do you have any rules set up ? Tools, rules and alerts.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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BJ said:
I have Windows XPSP2, Outlook2003, all office and Windows updates
complete including the patch that is supposed to help fix this issue.
I read all these posts as well as research of my own and have
followed all steps to disable the junk email folder because all email
goes to it even though I AM NOT RUNNING IN CACHED EXCHANGE MODE!. No
matter what setting I change, all mail still goes to the junk. This
is a corporate network and a board member owns this computer. Any
help would b appreciated.

On top of what Diane aksed, is he running any anti-spam programs?
 
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