Age of Empires 2

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  • Start date Start date
G

Guest

Right now my game isn't working because the computer says that my graphic
gard isn't working for this game. I have windows xp and my graphic gard is
the S3 Graphics ProSavageDDR.
If anybody can help me in fixing this for good. I would enjoy that.
 
Hi Cloud,

It seems that you should be able to play the game with your graphics unit,
as the requirements for the game state: Local bus video card that supports
1024x768, 256-color resolution and 2 MB of VRAM is required.

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you update DirectX from:
www.microsoft.com/directx

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| Right now my game isn't working because the computer says that my graphic
| gard isn't working for this game. I have windows xp and my graphic gard is
| the S3 Graphics ProSavageDDR.
| If anybody can help me in fixing this for good. I would enjoy that.
 
Cloud103 said:
Right now my game isn't working because the computer says that my graphic
gard isn't working for this game. I have windows xp and my graphic gard is
the S3 Graphics ProSavageDDR.

Can you post your dxdiag?

Start
-> Run
--> Type dxdiag and press OK
---> Press the Save All Information
----> Save it to your desktop for example.

Then either attach it or copy and paste it into a reply.

--
Paul Smith,
Yeovil, UK.
http://windows.dasmirnov.net/ Windows XP Resource Site.

*Replace nospam with smirnov to reply by e-mail*
 
I was able to play the game for a few times. However, now the game will not
start up anymore. Plus, when I check the DirectX Diagnostics, it says that I
do not have DirectDraw or Direct3D available.
I've tried all the troubleshooting on the computer, but nothing has worked.
I'm beginning to become annoyed over this issue. Why can't a game supported
by Mircosoft be supported by Windows XP?
Again, I would appriciate any help.
 
Hi Cloud,

Please revisit my first reply to you and update your DirectX,
and video drivers. If you still have problems let us know, but
at this point, since direct draw and D3D are failing, the game
cannot work, and nor can any other 3D games.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
I'm sorry to bother you again, but the website you posted in your first reply
does not work. I've disabled my firewalls, but it still won't access the
website. Are there any other sites I can go to?
_____________________________________________________

Jimmy S. said:
Hi Cloud,

Please revisit my first reply to you and update your DirectX,
and video drivers. If you still have problems let us know, but
at this point, since direct draw and D3D are failing, the game
cannot work, and nor can any other 3D games.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Cloud103 said:
I was able to play the game for a few times. However, now the game will not
start up anymore. Plus, when I check the DirectX Diagnostics, it says that I
do not have DirectDraw or Direct3D available.
I've tried all the troubleshooting on the computer, but nothing has worked.
I'm beginning to become annoyed over this issue. Why can't a game supported
by Mircosoft be supported by Windows XP?
Again, I would appriciate any help.
 
I posted quite a few websites, which one isn't loading for you?

Cheers,
Jimmy.

Cloud103 said:
I'm sorry to bother you again, but the website you posted in your first reply
does not work. I've disabled my firewalls, but it still won't access the
website. Are there any other sites I can go to?
_____________________________________________________

Jimmy S. said:
Hi Cloud,

Please revisit my first reply to you and update your DirectX,
and video drivers. If you still have problems let us know, but
at this point, since direct draw and D3D are failing, the game
cannot work, and nor can any other 3D games.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Cloud103 said:
I was able to play the game for a few times. However, now the game will not
start up anymore. Plus, when I check the DirectX Diagnostics, it says that I
do not have DirectDraw or Direct3D available.
I've tried all the troubleshooting on the computer, but nothing has worked.
I'm beginning to become annoyed over this issue. Why can't a game supported
by Mircosoft be supported by Windows XP?
Again, I would appriciate any help.
 
Hi Cloud103,

Cloud103 said:
Sorry, here's the site that's not loading on my computer:
http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Before you update your drivers, I recommend that you install DirectX 9.0c:
http://www.microsoft.com/downloads/...11-62fe-4f61-aba1-914185249413&displaylang=en

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://mvps.org/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://mvps.org/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step 7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
Hi Cloud,

Sorry about that. Apparently Sympatico is down for maintenance..
Please use my mirror site at: http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| I'm sorry to bother you again, but the website you posted in your first reply
| does not work. I've disabled my firewalls, but it still won't access the
| website. Are there any other sites I can go to?
| _____________________________________________________
|
| "Jimmy S." wrote:
|
| > Hi Cloud,
| >
| > Please revisit my first reply to you and update your DirectX,
| > and video drivers. If you still have problems let us know, but
| > at this point, since direct draw and D3D are failing, the game
| > cannot work, and nor can any other 3D games.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S. http://mvp.support.microsoft.com
| >
| > Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
| > MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > >I was able to play the game for a few times. However, now the game will not
| > > start up anymore. Plus, when I check the DirectX Diagnostics, it says that I
| > > do not have DirectDraw or Direct3D available.
| > > I've tried all the troubleshooting on the computer, but nothing has worked.
| > > I'm beginning to become annoyed over this issue. Why can't a game supported
| > > by Mircosoft be supported by Windows XP?
| > > Again, I would appriciate any help.
| >
| >
| >
 
I've downloaded the updated driver, but now after I installed it, my computer
starts restarting every time before it loads completely. I was forced to go
back to a previous configuration so it would stop restarting. What do I do
now?
 
Hi Cloud,

Did you follow the installation steps I posted exactly?
If you're not sure, please try following them again.

You might need to update your chipset drivers, again
all instructions are posted on this page - good luck:
http://mvps.org/nibblesnbits/Video.html

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
Sir,
go to -->" Display Properties"--> Settings--> advanced--> Trouble shoot -->
slide "Hardware acceleration" to FULL--> enable "write combining" --> apply,
OK

now install Direct X Again, this will fix your problem, also try in start
menu --> run command --> "dxdiag.exe" and perform direct x test for agp
acceleration and direct draw.

Regards

Sony Payyappilly
 
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