Administrator's Account

[Rob]

I am having trouble accessing the

c:\documents and settings\all users\documents

folder. I need to access it to install a program. I am
logged on as the Administrator. But for some reason
can't access that folder.

If I try to create this folder, the program pop-ups and
says that a folder with that name already exists. Even
so, I can't see such folder using Windows Explorer.

Does anyone know why this is happening and what a
solution would be?

Thanks in advance,
Rob

 

[dev]

Rob said:

I am having trouble accessing the

c:\documents and settings\all users\documents
folder. I need to access it to install a program. I am
logged on as the Administrator. But for some reason
can't access that folder.

If I try to create this folder, the program pops-up and
says that a folder with that name already exists. Even
so, I can't see such folder using Windows Explorer.

Are folders being hidden in Windows Explorer? TOOLS menu|FOLDER
OPTIONS|VIEW menu. Check or UNcheck the appropriate boxes. Leave System
Folders hidden.

 

[Rob]

yes, the option to 'show hidden files & folders' is
enabled (the box next to this choice is checked),
however, still don't have access to this folder while in
administrator mode.

more importantly, the program i am trying to install
can't access this folder, so it won't install and
recommends that i log off and relog on as administrator
(even though i'm already logged on as administrator)

any other ideas on the source of the problem?

Thanks
Rob

 

[mrtee]

You are probably logged on as a member of the administrators group. Log on as the administrator.

XP home » reboot the machine » hit F8 repeatedly during POST » select safe mode » logon as the administrator.

XP pro » at the logon screen hit CTRL+ALT+DELETE twice (2 times) to bring up the administrator logon » logon as the administrator.

Wouldn't the folder be "shared documents"? Contact the program vendor for a resolution.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| yes, the option to 'show hidden files & folders' is
| enabled (the box next to this choice is checked),
| however, still don't have access to this folder while in
| administrator mode.
|
| more importantly, the program i am trying to install
| can't access this folder, so it won't install and
| recommends that i log off and relog on as administrator
| (even though i'm already logged on as administrator)
|
| any other ideas on the source of the problem?
|
| Thanks
| Rob

 

[mrtee]

While you're on the log on screen pressing "CAD" and pressing "CAD" again should bring up the administrator log on. Go to users in control panel and see if the account is listed. If it is not, you might try opening » run, type in "sfc /scannow" missing system files will be replaced. If that doesn't do anything then a repair install might be indicated. See; Do a Repair Install of XP - by Michael Stevens - IMPORTANT http://www.michaelstevenstech.com/XPrepairinstall.htm#warning1 HTH.

--
Just my 2¢ worth,
Jeff
__________in response to__________
I appreciate your help. Maybe I am logged on as a member
of the adminstrator's group (i am using xp pro). although
i have checked my 'user account' settings and see that
the account i'm using is an administrator type account,
when i goto the logon screen and ctl,alt,del 2x, nothing
happens. this indicates to me that maybe i don't have an
administrator account (strange)? anyway, looking into the
help for 'users accounts', i only see references for
administrator & limited type accounts.

is there something else i need to do to set-up the admin
account (vs. member of admin group type account)?

p.s. i thought it would be 'shared documents' too, but
apparantly the 'documents' folder does exist since i
can't create a new folder in this folder
called 'documents'. i've also noted that this folder
exists on another system i have here, but that i can't
access it on that system either. also, i was able to
install the software in question on that system with no
problem, too bad that's not the system i need this
software installed on, or i'd just go with that and
forget about this problem.



thanks for your help

rob

 

[Rob]

thanks for you help jeff,

although switch user to get to logon screen didn't work,
after restarting the system, i was able to get
ctl,alt,del x2 to bring up admin login -- was the account
i had been using, but i logged in that way anyway, still
have the same problem with the software install.

i'm going to call the software vendor for the software
i'm trying to install when they open on mon am. i think
there may be some other conflict going on that they
should be familiar with.

thanks again for all of your help.
rob

-----Original Message-----
While you're on the log on screen pressing "CAD" and

pressing "CAD" again should bring up the administrator
log on. Go to users in control panel and see if the
account is listed. If it is not, you might try opening »
run, type in "sfc /scannow" missing system files will be
replaced. If that doesn't do anything then a repair
install might be indicated. See; Do a Repair Install of
XP - by Michael Stevens - IMPORTANT
http://www.michaelstevenstech.com/XPrepairinstall.htm#warn
ing1 HTH.

 

[Rob]

thanks jeff,

i'm going to make the necessary changes

rob

-----Original Message-----
Rob, it is highly recommended not to use the

administrator account for normal activities - save it for
emergencies.

Create another account for yourself as a member of the

administrators group and use it.

This is from help & support (administrator);
Why you should not run your computer as an administrator
Running Windows 2000 or Windows XP as an administrator

makes the system vulnerable to Trojan horses and other
security risks. The simple act of visiting an Internet
site can be extremely damaging to the system. An
unfamiliar Internet site may have Trojan horse code that
can be downloaded to the system and executed. If you are
logged on with administrator privileges, a Trojan horse
could do things like reformat your hard drive, delete all
your files, create a new user account with administrative
access, and so on.

You should add yourself to the Users or Power Users

group. When you log on as a member of the Users group,
you can perform routine tasks, including running programs
and visiting Internet sites, without exposing your
computer to unnecessary risk. As a member of the Power
Users group, you can perform routine tasks and you can
also install programs, add printers, and use most Control
Panel items. If you need to perform administrative tasks,
such as upgrading the operating system or configuring
system parameters, then log off and log back on as an
administrator.

If you frequently need to log on as an administrator,

you can use the runas command to start programs as an
administrator. For more information, see To start
programs as an administrator.