Lets start at step 1 - when you backed up the registry, did you also
backup
your personal folders file (*.pst) ?
If so... step 2 is putting it back in the same location on the new drive
then running the reg file. (This is assuming the Windows user accounts
are
named the same).
If you didn’t also backup the pst, the registry won’t work because there
is
no pst for it to open.
Uninstalling won't remove the profile - control panel, mail to delete it
then make a new profile. See
http://www.slipstick.com/Tutorials/profile/profile.htm if you need help
making a new profile.
--
Diane Poremsky [MVP - Outlook]
EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)
You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.
Outlook 2003 (Microsoft Office 2003 Professional). I've done a fool
thing
and
now I can't fix it. Before putting my computer into the store for a
reformat,
I followed these directions to back up my Microsoft Office account
settings
stored in the Registry as follows:
1. Start the Registry Editor (click Start, Run, type regedit and press
Enter)
2. Under Windows NT/2K/XP expand
HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\CurrentVersion\Windows
Messaging Subsystem\Profiles
3. Select the Profiles folder
4. Cick on File, Export, and save the exported settings to a .reg file.
I saved it to my external hard drive as: Lindy Microsoft Office
Settings.reg
The store reformatted my C:\ drive and also installed MS Office 2003
Pro
for
me at the same time. When I opened Outlook, it was back to square one,
no
contacts and so on.... so I plugged in my external hard drive, found
the
Lindy Microsoft Office Settings.reg, double-clicked on it and it gave
me
the
option to restore my registry which I did. (Fool that I am, I thought
this
would install my address book and my other contact folders eg. Family,
Work,
Friends). When I opened a New Message window, clicked on the To: field,
I
got
two Contact lists as well as Family, Work , Friends. When I clicked on
the
Contacts, I got the error "The address list could not be displayed. The
Contacts folder associated with this address list could not be opened;
it
may
have been moved or deleted etc." So, I realised then I'd stuffed up. I
followed the advice given here re "Go to Tools > E-mail accounts > View
or
change existing directories or address books > Outlook Address Book
etc.
and
all that showed up in there was "Contacts" so I removed it. When I
restarted
Outlook, I was presented with the same error. So, I uninstalled MS
Office,
shut down my computer, then reinstalled MS Office, hoping this would
fix
Outlook. But no, as soon as I open Outlook, I get a "Personal Folders"
window
opening saing "The file C:\Documents and Settings\Lindy\My
Documents\Mcirosoft Office Account Settings from Registry\Outlook.pst
could
not be found" with only an OK button option. So I click on the OK, it
opens
another window "Create\Open Personal Folders File" but by now I'm lost,
confused, and just want it all to go away, and start over with a fresh
installation of Outlook and manually rebuild my Contacts list and
Address
Book. But how to remove all traces? It didn't work when I uninstalled
MS
Office the first time.
Lindy
:
This answer is posted here every day. You did not post your Outlook
version
or how you managed to disrupt the connection between the Outlook
Address
Book and your Contacts Folder.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update
your Outlook version or OS. Use the following steps to reset the
connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to
work.
Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders
you
want the OAB to display, choose "Properties", go to the Outlook
Address
Book
tab and check the "Show this folder as an E-mail address book" box.
You
may
also need to go to Tools > Options > Addressing Tab and choose to show
your
Contacts folder.
Outlook 2002/2003:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one
step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book"
box.
Make sure you restart Outlook after making these changes.
--
Russ Valentine
[MVP-Outlook]
message
When I want to compose an e-mail and click on the To... to get the
address
from my contact folder, I get the above error message. It goes on
to
say
that it couldn't find the Contact folder associated with the list.
When I click the OK radio button in the above message, the Select
Names
window appears. In the upper right corner the "Show Names from
the:"
pull
down menu appears. If I click on the down arrow, a second
"Contacts"
appears
and when I click on that, the address kist is there?
How do I correct this annoying, but manageable problem?
