Address book

  • Thread starter Thread starter Margaret Upton
  • Start date Start date
M

Margaret Upton

I have just upgraded to Office 2003 and the installation automatically
copied over my contacts list with e-mail addresses etc. Now if I send an
e-mail and click the address book icon in the send to in the old outlook I
would go straight to a list of addresses, now the computer hangs for quite a
while then I get a message to say Can't contact LDAP Directory server (81)
and then it gives me the chance to select the contacts list. This is really
annoying because it takes ages to get to the stage of selecting the contacts
list and I can't find any way of changing it. Can anyone help please.

Margaret
 
Over what version did you upgrade?
The installation routine removed the Outlook Address Book Service and
replaced it with an LDAP Service, which I assume you do not use.
Remove the LDAP. Add the Outlook Address Book Service and configure it to
display your Contacts Folder:

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. Remove the LDAP. If you don't see the OAB
in the Directories and Address Books list, click the Back button, then
select "Add a new directory or address book", then "Additional Address
Books", and add the OAB. Then keep clicking Back until you get back to the
first dialog box, and go back to the Directories and Address Books list as
you did earlier. Once the OAB appears in the list, select it and then click
Change to make sure the Contacts folder(s) you want to display are listed.
If any of them aren't listed, you'll need to enable those Contacts folders
as Outlook Address Books by right clicking the folder, selecting Properties,
clicking the Outlook Address Book tab, and checking the "Show this folder as
an E-mail address book" box. Make sure you restart Outlook after making
these changes.
 
Russ

Thanks very much, that has worked I am grateful for your help.

Margaret

Russ Valentine said:
Over what version did you upgrade?
The installation routine removed the Outlook Address Book Service and
replaced it with an LDAP Service, which I assume you do not use.
Remove the LDAP. Add the Outlook Address Book Service and configure it to
display your Contacts Folder:

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. Remove the LDAP. If you don't see the OAB
in the Directories and Address Books list, click the Back button, then
select "Add a new directory or address book", then "Additional Address
Books", and add the OAB. Then keep clicking Back until you get back to the
first dialog box, and go back to the Directories and Address Books list as
you did earlier. Once the OAB appears in the list, select it and then click
Change to make sure the Contacts folder(s) you want to display are listed.
If any of them aren't listed, you'll need to enable those Contacts folders
as Outlook Address Books by right clicking the folder, selecting Properties,
clicking the Outlook Address Book tab, and checking the "Show this folder as
an E-mail address book" box. Make sure you restart Outlook after making
these changes.
--
Russ Valentine
[MVP-Outlook]
Margaret Upton said:
I have just upgraded to Office 2003 and the installation automatically
copied over my contacts list with e-mail addresses etc. Now if I send an
e-mail and click the address book icon in the send to in the old outlook I
would go straight to a list of addresses, now the computer hangs for
Click to expand...
quite
a
while then I get a message to say Can't contact LDAP Directory server (81)
and then it gives me the chance to select the contacts list. This is really
annoying because it takes ages to get to the stage of selecting the contacts
list and I can't find any way of changing it. Can anyone help please.

Margaret
Click to expand...
Click to expand...
 
I had the same problem, you need to click on Tools/Options and choose MAIL
SETUP and then click
on Email Accounts, this will bring up a wizard choose
under Directorys VIEW OR CHANGE ETC.,
then DELETE Active Directory and you will eliminate
your problem.
 
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