Add/Remove Programs Tool

  • Thread starter Thread starter Crappiedog
  • Start date Start date
C

Crappiedog

I'm having trouble with my A/R Programs Tool.
When I open it, it just stays blank -- it used to open up
a list of all of the programs installed on the system.

Any Help/advice would be greatly appreciated.
 
Hi Wes,
Thanks for the quick response.

I did the copy/paste at the Command prompt as directed --
recieved a message tha said the procedure was successful.

I then carefully checked the regisry entries and saw
nothing that looked different.

I can access A/R Tool if I do a "Help" search and then
click the 'add/remove tool' link in the search result. It
loads and works fine that way. But it still won't load
the programs if I attempt to access it through "Control
PAnel".

Any other help?
Thanks,
Don
 
Don;

Do a Search for: appwiz.cpl
Should be in both of these >>
C:\WINDOWS\system32
and
C:\WINDOWS\system32\dllcache
=========

Sart | Run | Type (Or paste): control appwiz.cpl | OK

Does that open Add or Remove Programs?
==

You could create a shortcut.
Right click the Desktop | New | Shortcut |
Put: control appwiz.cpl in the location |
Next | Finish
=======
[[The main reason for using this utility is when you suspect there may be a
problem with a Windows XP system file.
This command will immediately initiate the Windows File Protection service
to scan all protected files and verify their integrity, replacing any files
with which it finds a problem.]]

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html
 
Hi agian Wes,

I ran the search and the appwiz.cpl item only appeared in
the C:\WINDOWS\system32 -- not in the dllcache area you
noted.

Running control appwiz.cpl did bring up the AR Prog
Tool.

I went ahead and created the shortcut as you described
and that seems to work.

I tried running the scannnow sfc command and recvd an
error message 'could not find' the application.

So I guess I'm at a stalemate. I have an easy to access
A/R Prog Tool, but I'm not sure how all of this happened.

I'd like to avoid a similar, if not worse, mistake in the
future.

Thanks again for your assistamce.

Cordially,
Don
-----Original Message-----
Don;

Do a Search for: appwiz.cpl
Should be in both of these >>
C:\WINDOWS\system32
and
C:\WINDOWS\system32\dllcache
=========

Sart | Run | Type (Or paste): control appwiz.cpl | OK

Does that open Add or Remove Programs?
==

You could create a shortcut.
Right click the Desktop | New | Shortcut |
Put: control appwiz.cpl in the location |
Next | Finish
=======
[[The main reason for using this utility is when you suspect there may be a
problem with a Windows XP system file.
This command will immediately initiate the Windows File Protection service
to scan all protected files and verify their integrity, replacing any files
with which it finds a problem.]]

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
Click to expand...
 
Hi Don;

When you tried to run the System File Checker, did you
have a space between the c on sfc and the / ??

sfc /scannow

There is a space between c & / !!
=======

I actually use the Add or Remove Programs link in My Computer.

--
Hope this helps. Let us know.
Wes

In
Hi agian Wes,

I ran the search and the appwiz.cpl item only appeared in
the C:\WINDOWS\system32 -- not in the dllcache area you
noted.

Running control appwiz.cpl did bring up the AR Prog
Tool.

I went ahead and created the shortcut as you described
and that seems to work.

I tried running the scannnow sfc command and recvd an
error message 'could not find' the application.

So I guess I'm at a stalemate. I have an easy to access
A/R Prog Tool, but I'm not sure how all of this happened.

I'd like to avoid a similar, if not worse, mistake in the
future.

Thanks again for your assistamce.

Cordially,
Don
-----Original Message-----
Don;

Do a Search for: appwiz.cpl
Should be in both of these >>
C:\WINDOWS\system32
and
C:\WINDOWS\system32\dllcache
=========

Sart | Run | Type (Or paste): control appwiz.cpl | OK

Does that open Add or Remove Programs?
==

You could create a shortcut.
Right click the Desktop | New | Shortcut |
Put: control appwiz.cpl in the location |
Next | Finish
=======
[[The main reason for using this utility is when you suspect there
may be a problem with a Windows XP system file.
This command will immediately initiate the Windows File Protection
service to scan all protected files and verify their integrity,
replacing any files with which it finds a problem.]]

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
Click to expand...
hunted and pecked:

.
Click to expand...
Click to expand...
 
Hi Wes,

Oops I put a space in after the '/' it seems to be
running now.

I'll let you know how it comes out.

Thanks again,
Don
-----Original Message-----
Hi Don;

When you tried to run the System File Checker, did you
have a space between the c on sfc and the / ??

sfc /scannow

There is a space between c & / !!
=======

I actually use the Add or Remove Programs link in My Computer.

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
Click to expand...
hunted and pecked:
Hi agian Wes,

I ran the search and the appwiz.cpl item only appeared in
the C:\WINDOWS\system32 -- not in the dllcache area you
noted.

Running control appwiz.cpl did bring up the AR Prog
Tool.

I went ahead and created the shortcut as you described
and that seems to work.

I tried running the scannnow sfc command and recvd an
error message 'could not find' the application.

So I guess I'm at a stalemate. I have an easy to access
A/R Prog Tool, but I'm not sure how all of this happened.

I'd like to avoid a similar, if not worse, mistake in the
future.

Thanks again for your assistamce.

Cordially,
Don
-----Original Message-----
Don;

Do a Search for: appwiz.cpl
Should be in both of these >>
C:\WINDOWS\system32
and
C:\WINDOWS\system32\dllcache
=========

Sart | Run | Type (Or paste): control appwiz.cpl | OK

Does that open Add or Remove Programs?
==

You could create a shortcut.
Right click the Desktop | New | Shortcut |
Put: control appwiz.cpl in the location |
Next | Finish
=======
[[The main reason for using this utility is when you suspect there
may be a problem with a Windows XP system file.
This command will immediately initiate the Windows File Protection
service to scan all protected files and verify their integrity,
replacing any files with which it finds a problem.]]

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
Click to expand...
hunted and pecked:
Hi Wes,
Thanks for the quick response.

I did the copy/paste at the Command prompt as directed --
recieved a message tha said the procedure was successful.

I then carefully checked the regisry entries and saw
nothing that looked different.

I can access A/R Tool if I do a "Help" search and then
click the 'add/remove tool' link in the search result. It
loads and works fine that way. But it still won't load
the programs if I attempt to access it through "Control
PAnel".

Any other help?
Thanks,
Don
-----Original Message-----
Add/Remove Programs tool displays incorrectly?
http://www.jsiinc.com/SUBF/TIP2700/rh2764.htm

Add/Remove Programs Tool Displays Installed Programs Incorrectly
http://support.microsoft.com/default.aspx? scid=kb;en- us;266668

--
Hope this helps. Let us know.
Wes

In Crappiedog <[email protected]> hunted
and pecked:
I'm having trouble with my A/R Programs Tool.
When I open it, it just stays blank -- it used to open up
a list of all of the programs installed on the system.

Any Help/advice would be greatly appreciated.
.

.
Click to expand...
Click to expand...

.
Click to expand...
 
Just an update.......

The system file checker ran but it kept asking me to
insert my XP Home edition CD. I had/did but an error
message kept popping up that said it wasn't able to read
the CD.

I kept pushing "retry" but the same error message
retruned.

When the file checker ended I still had the same issue
with the A/R Tool.

Additionally the shortcut that I made the other day now
doesn't work.

Just seems weird..........

Please let me know if you have any other suggestions.

Thanks,
Don
-----Original Message-----
Hi Wes,

Oops I put a space in after the '/' it seems to be
running now.

I'll let you know how it comes out.

Thanks again,
Don
-----Original Message-----
Hi Don;

When you tried to run the System File Checker, did you
have a space between the c on sfc and the / ??

sfc /scannow

There is a space between c & / !!
=======

I actually use the Add or Remove Programs link in My Computer.

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
Click to expand...
hunted and pecked:
Click to expand...
appeared
in
Click to expand...
|
OK
Does that open Add or Remove Programs?
==

You could create a shortcut.
Right click the Desktop | New | Shortcut |
Put: control appwiz.cpl in the location |
Next | Finish
=======
[[The main reason for using this utility is when you suspect there
may be a problem with a Windows XP system file.
This command will immediately initiate the Windows File Protection
service to scan all protected files and verify their integrity,
replacing any files with which it finds a problem.]]

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
<[email protected]>
hunted and pecked:
Hi Wes,
Thanks for the quick response.

I did the copy/paste at the Command prompt as
directed --
recieved a message tha said the procedure was successful.

I then carefully checked the regisry entries and saw
nothing that looked different.

I can access A/R Tool if I do a "Help" search and then
click the 'add/remove tool' link in the search result. It
loads and works fine that way. But it still won't load
the programs if I attempt to access it through "Control
PAnel".

Any other help?
Thanks,
Don
-----Original Message-----
Add/Remove Programs tool displays incorrectly?
http://www.jsiinc.com/SUBF/TIP2700/rh2764.htm

Add/Remove Programs Tool Displays Installed Programs Incorrectly
http://support.microsoft.com/default.aspx? scid=kb;en- us;266668

--
Hope this helps. Let us know.
Wes

In Crappiedog <[email protected]>
hunted
and pecked:
I'm having trouble with my A/R Programs Tool.
When I open it, it just stays blank -- it used to open up
a list of all of the programs installed on the system.

Any Help/advice would be greatly appreciated.
.

.
Click to expand...

.
Click to expand...
.
Click to expand...
 
Hi Don;

Was XP preinstalled on your machine?
Do you have a real XP CD or a recovery CD?

Start | Run | Type: C:\I386 | OK |
Do you get an Error message or does the I386 folder open?
=====================

This should open the Event Viewer.
Start | Run | Type: eventvw | OK |
Look around, see if you can find the SFC related Error message.
Get the Event ID and the Event Source if you can.
============

Using Windows XP Professional with Service Pack 1 in a Managed Environment
Event Viewer
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpmanaged/08_xpevt.mspx

=========

Right click the shortcut | Properties | Shortcut tab |
Find Target button
---

When you try to use the shortcut and it doesn't work and you
get an Error message, is there a Find or Fixit button?? Try it.


--
Hope this helps. Let us know.
Wes

In
Don said:
Just an update.......

The system file checker ran but it kept asking me to
insert my XP Home edition CD. I had/did but an error
message kept popping up that said it wasn't able to read
the CD.

I kept pushing "retry" but the same error message
retruned.

When the file checker ended I still had the same issue
with the A/R Tool.

Additionally the shortcut that I made the other day now
doesn't work.

Just seems weird..........

Please let me know if you have any other suggestions.

Thanks,
Don
-----Original Message-----
Hi Wes,

Oops I put a space in after the '/' it seems to be
running now.

I'll let you know how it comes out.

Thanks again,
Don
-----Original Message-----
Hi Don;

When you tried to run the System File Checker, did you
have a space between the c on sfc and the / ??

sfc /scannow

There is a space between c & / !!
=======

I actually use the Add or Remove Programs link in My Computer.

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
Click to expand...
hunted and pecked:
Hi agian Wes,

I ran the search and the appwiz.cpl item only appeared in
the C:\WINDOWS\system32 -- not in the dllcache area you
noted.

Running control appwiz.cpl did bring up the AR Prog
Tool.

I went ahead and created the shortcut as you described
and that seems to work.

I tried running the scannnow sfc command and recvd an
error message 'could not find' the application.

So I guess I'm at a stalemate. I have an easy to access
A/R Prog Tool, but I'm not sure how all of this happened.

I'd like to avoid a similar, if not worse, mistake in the
future.

Thanks again for your assistamce.

Cordially,
Don
-----Original Message-----
Don;

Do a Search for: appwiz.cpl
Should be in both of these >>
C:\WINDOWS\system32
and
C:\WINDOWS\system32\dllcache
=========

Sart | Run | Type (Or paste): control appwiz.cpl
OK

Does that open Add or Remove Programs?
==

You could create a shortcut.
Right click the Desktop | New | Shortcut |
Put: control appwiz.cpl in the location |
Next | Finish
=======
[[The main reason for using this utility is when you suspect there
may be a problem with a Windows XP system file.
This command will immediately initiate the Windows File Protection
service to scan all protected files and verify their integrity,
replacing any files with which it finds a problem.]]

Start | Run | Type: sfc /scannow | OK
Have your XP CD ready to stick in your CD drive

scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html

--
Hope this helps. Let us know.
Wes

In (e-mail address removed)
<[email protected]>
hunted and pecked:
Hi Wes,
Thanks for the quick response.

I did the copy/paste at the Command prompt as directed --
recieved a message tha said the procedure was successful.

I then carefully checked the regisry entries and saw
nothing that looked different.

I can access A/R Tool if I do a "Help" search and then
click the 'add/remove tool' link in the search result. It
loads and works fine that way. But it still won't load
the programs if I attempt to access it through "Control
PAnel".

Any other help?
Thanks,
Don
-----Original Message-----
Add/Remove Programs tool displays incorrectly?
http://www.jsiinc.com/SUBF/TIP2700/rh2764.htm

Add/Remove Programs Tool Displays Installed Programs Incorrectly
http://support.microsoft.com/default.aspx? scid=kb;en- us;266668

--
Hope this helps. Let us know.
Wes

In Crappiedog <[email protected]>
hunted
and pecked:
I'm having trouble with my A/R Programs Tool.
When I open it, it just stays blank -- it used to open up
a list of all of the programs installed on the system.

Any Help/advice would be greatly appreciated.
.

.

.
Click to expand...
.
Click to expand...
Click to expand...
 
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