Add Remove Programs Closing

[Jeff Roe]

When I open the Add Remove Programs icon from the Control Panel the window
opens and the list of programs display and then after approx. 5 seconds the
window just closes and I have to start it again.

I'm on Windows XP SP2.

Any ideas on why this is happening?

Thanks

Jeff...

 

[Guest]

do other applications behave the same way? maybe spyware? run a scan with
ad-aware or ms anti spyware or spybot search and destroy. or all of them.
spyware blaster from javacool software prevents a lot of it from even getting

 

[Rock]

When I open the Add Remove Programs icon from the Control Panel the window
opens and the list of programs display and then after approx. 5 seconds the
window just closes and I have to start it again.

I'm on Windows XP SP2.

Any ideas on why this is happening?

Thanks

Jeff...

Start with a thorough scan for malware. See these links:

Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

http://aumha.org/a/parasite.htm

 

[Jeff Roe]

I have resolved the problem by removing the trial application Track-it! from
Intuit.

Thanks for the help.

Jeff...

 

[Rock]

I have resolved the problem by removing the trial application Track-it! from
Intuit.

Thanks for the help.

Jeff...

Thanks for posting back Jeff. What alerted you to this being the
problem or was it just coincidental - you removed this program and then
discovered Add/Remove was working?

 

[Jeff Roe]

I ran Spybot and it didn't find anything so I decided to look at anything I
had installed that might possibly be suspect. I looked at Track-It only
because it was a trial version, uninstalled and no longer had the problem.
It must have something to do with the app polling for license/date
legitimacy.

Jeff...

 

[Rock]

I ran Spybot and it didn't find anything so I decided to look at anything I
had installed that might possibly be suspect. I looked at Track-It only
because it was a trial version, uninstalled and no longer had the problem.
It must have something to do with the app polling for license/date
legitimacy.

Ok, thanks for posting that. Good troubleshooting.