K
Kathy
For some time now, each time I try to use the Add/Remove
feature in Windows XP it will only go as far as the
Application Remnant Cleaner and stops. Yesterday, I found
an article, #842253, on Microsoft's web site, stating that
the add/remove feature wouldn't work after uninstalling
Hotfix KB840374. Well, mine wasn't working with it
installed so I thought what did I have to lose. After I
uninstalled it and rebooted, add/remove worked
beautifully. But, I forgot to disable the automatic
updates and now, this same Hotfix is installed again and
my add/remove feature isn't working again also. I
uninstalled the hotfix again, but this time it didn't
work. I went to System Restore and restored my system back
to yesterday, when it worked, and that didn't work either.
I've ran Norton WinDoctor 2004 but that hasn't helped
either. Do any of you have any ideas? Thanks! Kathy
feature in Windows XP it will only go as far as the
Application Remnant Cleaner and stops. Yesterday, I found
an article, #842253, on Microsoft's web site, stating that
the add/remove feature wouldn't work after uninstalling
Hotfix KB840374. Well, mine wasn't working with it
installed so I thought what did I have to lose. After I
uninstalled it and rebooted, add/remove worked
beautifully. But, I forgot to disable the automatic
updates and now, this same Hotfix is installed again and
my add/remove feature isn't working again also. I
uninstalled the hotfix again, but this time it didn't
work. I went to System Restore and restored my system back
to yesterday, when it worked, and that didn't work either.
I've ran Norton WinDoctor 2004 but that hasn't helped
either. Do any of you have any ideas? Thanks! Kathy