Add Printer wizard problems

  • Thread starter Thread starter Pete Winnard
  • Start date Start date
P

Pete Winnard

my post has gone way down the thread and i wasn't getting a response
please refer to the post called Can't Start add printer wizard futher down
the thread


Sorry Cari !! ,

Still Nothing !!

Any other ideas ??
I cleaned out all drivers as per
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
followed all previous instructions, i am a tech for a computer company so no
matter how involved this gets
i can handle it !!

Thanks
Pete

Cari (MS-MVP) said:
From the command prompt, type

sfc /scannow

note the space between the c and the /

sfc = system file checker. You will need your Windows CD for this.... it
will check system files and if any are corrupt, replace them. Reboot after
it's finished and try once more.

Cari
www.coribright.com

Pete Winnard said:
yes it is started

Thanks

Cari (MS-MVP) said:
Is the print spooler running?

From the command prompt, type

net start spooler

Cari
www.coribright.com
]
when i double click the add printer icon .. nothing happens .. it's
DEAD
there is no printer installed currently

and when i try clicking on FILE - Server Properties .. nothing happens
there
either ..

EEEK !!

HELP !!!
 
It may be 'way down there' but I still responded to it!

Cari
www.coribright.com

Pete Winnard said:
my post has gone way down the thread and i wasn't getting a response
please refer to the post called Can't Start add printer wizard futher down
the thread


Sorry Cari !! ,

Still Nothing !!

Any other ideas ??
I cleaned out all drivers as per
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
followed all previous instructions, i am a tech for a computer company so
no
matter how involved this gets
i can handle it !!

Thanks
Pete

Cari (MS-MVP) said:
From the command prompt, type

sfc /scannow

note the space between the c and the /

sfc = system file checker. You will need your Windows CD for this.... it
will check system files and if any are corrupt, replace them. Reboot after
it's finished and try once more.

Cari
www.coribright.com

Pete Winnard said:
yes it is started

Thanks

Is the print spooler running?

From the command prompt, type

net start spooler

Cari
www.coribright.com
]
when i double click the add printer icon .. nothing happens .. it's
DEAD
there is no printer installed currently

and when i try clicking on FILE - Server Properties .. nothing happens
there
either ..

EEEK !!

HELP !!!
 
So far I have not found a fix for the printer wizard other
than reloading. I did notice once that office 2000 broke
the wizard. The fixes that they have been saying like sfc
and removing dlls do not work at all. I have had this
happen to 9 computers now and have had to reload each of
them. When you load a new program make sure you create a
restore point and check your wizard with each new program.
If it breaks try a restore.

Conny
-----Original Message-----
It may be 'way down there' but I still responded to it!

Cari
www.coribright.com

my post has gone way down the thread and i wasn't getting a response
please refer to the post called Can't Start add printer wizard futher down
the thread


Sorry Cari !! ,

Still Nothing !!

Any other ideas ??
I cleaned out all drivers as per
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
followed all previous instructions, i am a tech for a computer company so
no
matter how involved this gets
i can handle it !!

Thanks
Pete

From the command prompt, type

sfc /scannow

note the space between the c and the /

sfc = system file checker. You will need your Windows CD for this.... it
will check system files and if any are corrupt,
replace them. Reboot
after
it's finished and try once more.

Cari
www.coribright.com

yes it is started

Thanks

Is the print spooler running?

From the command prompt, type

net start spooler

Cari
www.coribright.com
]
when i double click the add printer icon .. nothing happens .. it's
DEAD
there is no printer installed currently

and when i try clicking on FILE - Server
Properties .. nothing
happens
there
either ..

EEEK !!

HELP !!!


.
 
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