ActiveSync

  • Thread starter Thread starter Emcee
  • Start date Start date
E

Emcee

Does anyone here know anything about ActiveSync? Or which
newsgroup or forum I should contact?

Problem: Pocket PC Device is recognized by computer, all
device drivers are new and properly loaded; ActiveSync
cannot locate the device in order to connect!

Thank you.
 
I have used various versions of ActiveSync for several
years. I often have trouble connecting; it's very
frustrating. Sometimes the only thing that works is to
remove and reinstall the program, meaning I have to
establish a new partnership. After I do this it usually
syncs right away, but over time it seems to get more
and more difficult.

What version of ActiveSync do you have? I am up to 3.5
now.

Are you using serial port, or USB? What baud rate?

Have you been able to connect at all?

Have you tried initiating the connection from the
Pocket PC instead of the host computer? (That usually
works better for me.)

Send me e-mail with more details if you like, and I
will try to help you.
 
I've just finished struggling with a similar problem. After months of trouble-free usage, my PDA suddenly would not interface with my computer

I get a window saying ActiveSync 'Can't recognise the device because it is either not connected properly or it's not a Pocket PC'. Well it recognised it before, so the second isn't a problem. I have connected and reconnected it and re-installed ActiveSync several times

If I try to connect from the PDA, I get “Cannot start comms with the desktop computer. Remote Networking could not start due to critical error(Error 1).â€

The Help system on XP is very good and I struggled through the various stages. The following MS Knowledgebase article may well be of interest to some who have this problem

ARTICLE-ID: Q26469
TITLE: "Your Device Was Not Detected" Message Displayed in the Get Connected Wizard

It didn't work for me and the solution is not couched in terms related to Windows XP, so it was difficult to implement (I also have an internal USB Hub, which doesn't simplify the issue)

Finally I came to a very simple ruse which involves loading up ActiveSync, going into File/Connection Setting, unchecking Allow USB connection, close ActiveSync, reload ActiveSync, File/Connection Settings, re-check Allow USB connection, close ActiveSync, replace PDA on cradle(don't forget to remove it before you start!) and BINGO, it all works again

The full instructions are on

http://support.microsoft.com/default.aspx?scid=/support/pocketpc/tshoot/activesync/USB_Enable.as

Hope this solves a few of your problems. I was just on the point of going out to buy a new PDA

Ze
 
Yes, this does not surprise me. But it should NOT be so
complicated to get something working again that has
worked in the past. I have found that the longer (or
perhaps more frequently) I use the device after an
installation of ActiveSync, the more troubles I have. A
reinstallation of ActiveSync always got it working
again except for once.

I'm thinking that some other program in the computer is
interfering, and a new install overwrites whatever it
is. I sure wish Microsoft could get a handle on it!
 
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