activation problem

  • Thread starter Thread starter paul c
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paul c

Hi - I bought a new computer / new version of xp home a
couple of weeks ago - had problems with it - re-installed
windows (which solved all the problems) - except that I
can't activate windows - my product key is being used
on 'another' computer - the only possible cause of this
(that I can think of) is that as I re-installed windows,
I changed the hard drive that windows uses/is on.

Anyway, it won't re-activate, and the phone numbers the
activation 'wizard' gives me to call to rectify the
problem dont work properly - and soon I'm going to run
out of time and lose windows altogether -

anyone know anything else I can do to solve this ??

Thanx
 
Paul;
What do you mean "don't work properly"?
There are only 2 ways to activate, internet and phone.
 
There are only two ways to activate Windows XP:

1. via the internet

2. via the telephone

HOW TO: Activate Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307890


--
Nicholas

----------------------------------------------------------------------


| Hi - I bought a new computer / new version of xp home a
| couple of weeks ago - had problems with it - re-installed
| windows (which solved all the problems) - except that I
| can't activate windows - my product key is being used
| on 'another' computer - the only possible cause of this
| (that I can think of) is that as I re-installed windows,
| I changed the hard drive that windows uses/is on.
|
| Anyway, it won't re-activate, and the phone numbers the
| activation 'wizard' gives me to call to rectify the
| problem dont work properly - and soon I'm going to run
| out of time and lose windows altogether -
|
| anyone know anything else I can do to solve this ??
|
| Thanx
 
What caused your problem wasn't the reinstallation, but
the fact that you installed XP on one drive, possibly
activated it, then reinstalled it on a different drive.
To XP, it thinks it's been reinstalled on more than 1
computer - so it'll shut down after 30 days.

The only thing I know that can be done is to contact
Microsoft & tell them about your new/different hard
drive. They should then be able to give you a new
activation number. You may be able to find a more
accurate/current phone number on their website somewhere.
Good luck!

J&J
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David

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