Account icon incorrect status

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Guest

My account icon shows that I have unread e-mail messages from MS outlook, but
I have read all the messages. I have shutdown and restarted XP and still get
a notice next to the icon that I have an unread e-mail message. I've looked
at accounts and MS outlook for help on this issue but I haven't seen a fix.
It may be right in front of me, but I can't see it. What can I do to fix
this?
 
HVACStan said:
My account icon shows that I have unread e-mail messages from MS outlook, but
I have read all the messages. I have shutdown and restarted XP and still get
a notice next to the icon that I have an unread e-mail message. I've looked
at accounts and MS outlook for help on this issue but I haven't seen a fix.
It may be right in front of me, but I can't see it. What can I do to fix
this?
Click to expand...
Hi,

Use TweakUI/Logon/Unread Mail and Repair/Unread Mail Count
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

Disable Unread Mail on the Welcome Screen (Line 100)
http://www.kellys-korner-xp.com/xp_tweaks.htm


Overview of the Mail Notification Display on the Windows XP
Welcome Screen
http://support.microsoft.com/kb/304148/
 
The unread message count is stored in the registry at
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail
Sometimes this count "sticks".
Take care when editing the registry!
Richard
 
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