About the dump files - blue screen issue.

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Guest

i got a blue screen issue accidentally after boot up for a day. btw, i got
the *.dmp file, but dun know how to analysis and find the problems. how can i
open this? thankss
 
muitommy said:
i got a blue screen issue accidentally after boot up for a day. btw, i got
the *.dmp file, but dun know how to analysis and find the problems. how
can i
open this? thankss
Click to expand...

Dump file are really for sending to Microsoft for debugging. There is very
little in there that will be of use to you.
You can upload your dump to OCA http://oca.microsoft.com/en/Welcome.aspx or
send it to an engineer if you open a case about it.
As an end user if you just want to do bit of work yourself the blue screen
information contained all the relevant information you require to work on
this problem.
 
Hi,

If you really want to analyze these files yourself, then download WinDBG
(part of the Debugging Tools for Windows) from the Microsoft website.

Open WinDBG and type the following commands:

..symfix
..reload
!analyze -v

That performs some automated analysis of the dump file, and may give you
some pointers. That said, reading dumps generally requires some knowledge of
Window internals, and how Windows works. If this is something you'd like to
learn about, then Windows Internals 4th Ed (by Mark Russinovich and David
Solomon) is worth buying.

Cheers
Ken
 
Ken, the 4th Ed does not cover Vista, so while a useful primer it may lead
to a few "bum steers"
 
It can, but it usually can at least pin it to a specific driver. At least
in my case it was able to.

Joe
 
You can also download and install windbg from Microsoft. Run it as
administrator and open the dump file.

Use the commands:

..symfix
..reload
!analyze -v

It should at least pin down the driver that caused the BSOD.

Joe
 
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