A Final Attempt Before Reinstalling

  • Thread starter Thread starter Jay Peterman
  • Start date Start date
J

Jay Peterman

I've searched Google, MS site, forums and this group but I still
cannot find out what is happening with my machine. It may or may not
be XP. I'm using XP Pro, SP 1. The computer keeps rebooting and gives
the following stop error:

c5
04
02
01
80534de3

It says to run driver verifier, turn off caching/shadowing and a few
other things but it does not seem to be specific enough for me to
grasp whats causing the shutdowns. Unsigned drivers relate to AVG
anti-virus and Clone DVD. I've uninstallled Clone and turn off AVG
when I'm downloading large files unattended.

I bought new RAM from Crucial installed it and after a few days
re-seated it and swapped slots. I think the only non-MS driver on the
machine is the USB drivers for my Surfboard modem. I don't have a lot
of software but it would still take days to uninstall piece by piece
to see if one was causing the shutdowns. The only periphs I've
attached are monitor, keyboard, mouse and speakers.

I would rather find the problem so it won't return after a
reinstallation if that becomes necessary.

Thanks for anyone who can suggest other possible solutions.
 
Try going to run,type:SigVerif This will chk for unsigned drivers.You might/
should also chk event viewer for details on error(s),click on the url,this
opens
help/support in xp,usually with a fix or solution..
 
I ran SigVerif. There were no unsigned files. I'll give your other
suggestion a shot. Thank you.
 
Do you have the latest BIOS Version 1005? I would also make sure you have
the latest drivers from www.asus.com, especially the USB driver. For the
video card make sure you have the 66.93 graphic drivers from www.nvidia.com.
Is it possible to try a different modem? I have have problems in the past
with USB modems and ethernet devices. Sometimes if you plug a powered USB
hub into the port and then the modem into the hub this helps. Some
motherboards don't seem to supply enough voltage on the USB port.

Kerry Brown
KDB Systems
 
I'll have to take a look at the BIOS version. I'm jsut a bit leery of
messing with that but I'm getting on the desperate side. I did install
the 66.93 graphic driver. I don't have another modem. I had a problem
with the ethernet connection on my modem and a Charter "tech" said
I must have had a corrupt file. Motorola sent me instructions on how
to reinstall the ethernet driver instead of using the USB connection.
I'll try that today. I appreciate your help as it gives me more
options. Thanks a lot.
 
Jay Peterman said:
I'll have to take a look at the BIOS version. I'm jsut a bit leery of
messing with that but I'm getting on the desperate side. I did install
the 66.93 graphic driver. I don't have another modem. I had a problem
with the ethernet connection on my modem and a Charter "tech" said
I must have had a corrupt file. Motorola sent me instructions on how
to reinstall the ethernet driver instead of using the USB connection.
I'll try that today. I appreciate your help as it gives me more
options. Thanks a lot.
Click to expand...
Definitely exhaust all the other options before flashing the BIOS. It
doesn't happen often but if something goes wrong the motherboard will be
useless until you get a new BIOS chip. I have only had this happen once to
me out of hundreds of re-flashes to various brands of motherboard so it is a
fairly safe procedure.. The good news is you have an ASUS board and they
offer replacement chips through authorised dealers if needed..

I think the problem is with your network drivers or the modem itself. I am
not familiar with that modem but if the ethernet connection quit working and
everything is set up right on your computer I would suspect the modem.

Good luck.

Kerry Brown
KDB Systems
 
Definitely exhaust all the other options before flashing the BIOS. It
doesn't happen often but if something goes wrong the motherboard will be
useless until you get a new BIOS chip. I have only had this happen once to
me out of hundreds of re-flashes to various brands of motherboard so it is a
fairly safe procedure.. The good news is you have an ASUS board and they
offer replacement chips through authorised dealers if needed..

I think the problem is with your network drivers or the modem itself. I am
not familiar with that modem but if the ethernet connection quit working and
everything is set up right on your computer I would suspect the modem.

Good luck.

Kerry Brown
KDB Systems
Click to expand...

On a final note:

I uninstalled the USB drivers for my modem and reinstalled the
ethernet drivers. Hopefully this might help.

I appreciate all your time.
 
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