G
Guest
Hi
A friends PC had major problems. Internet Explorer would not load and after a short while 'IE ERROR' appeared and would generate >100 error box displays. I firewalled the PC and ran the Lavasoft Adaware software which removed 750 (yep, 750) bits of spy/malware. AVG could then be updated and removed 5 trojans and the Sasser worm (all using the system recovery off/on protovcol to prevent re-infection or further problems). IE now works fine and the system is clean..but, it is slow. Task Manager shows a mega high cpu usage from realsched.exe. Terminating the process works fine, but how do I stop it from causing problems without them ending the process everytime they turn on the PC. One suggestion from Trevor/Roger/Mitch was to sort it out from msconfig. Does this have to be in 'safe mode' and what is the precise protocol from start to finish to affect this. Or, is there another way to prevent this
Many thanks
Andy
A friends PC had major problems. Internet Explorer would not load and after a short while 'IE ERROR' appeared and would generate >100 error box displays. I firewalled the PC and ran the Lavasoft Adaware software which removed 750 (yep, 750) bits of spy/malware. AVG could then be updated and removed 5 trojans and the Sasser worm (all using the system recovery off/on protovcol to prevent re-infection or further problems). IE now works fine and the system is clean..but, it is slow. Task Manager shows a mega high cpu usage from realsched.exe. Terminating the process works fine, but how do I stop it from causing problems without them ending the process everytime they turn on the PC. One suggestion from Trevor/Roger/Mitch was to sort it out from msconfig. Does this have to be in 'safe mode' and what is the precise protocol from start to finish to affect this. Or, is there another way to prevent this
Many thanks
Andy