2003 Requires a Restart When Auto-Sending and Receiving

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Guest

Set-up: On a new hard drive, installed Windows XP SP2 with Office 2003.
Opened Outlook 2003 to create new PST, which then moved to a different
folder. Copied old PST (from Windows 2000/Outlook 2000) into the ...\Local
Settings\Application Data\Microsoft\Outlook folder. Calendar, Contacts, etc.
seem to be working fine.

Problem: In Mail, when "Schedule an automatic send/receive every x minutes"
is checked, every so often during the send/receive process it'll say Outlook
needs to be restarted.

Other Info: Haven't run into restart need with it unchecked and doing a
(safe but annoying) manual send/receive every once in a while. According to
Help, About Microsoft Outlook, I'm running version 11.5207.5207. With that
same dialog up, when I click Tech Support, the Help tile pops up with a
message "Intentionally left blank for beta version."

Questions: Is this auto-send/receive failure a known issue with my version?
Are there any patches or updates I should download to fix it?

Thanks,


skt
 
Additionally, when the error occurs and I click to send an error report, then
the link to get more information about avoiding the problem in the future,
I'm taken to the MS site that says:

"Please Upgrade To The Retail Version
Thank you for submitting an error report.
Problem Description
An unknown error occurred on your computer that caused Microsoft Office 2003
to malfunction. At this time we do not understand what caused the problem
with Microsoft Office 2003.

Problem Resolution:
You are running a beta or pre-release version of Microsoft Office 2003."


According to my friend, a professional consultant who has the same version
installed on his machine, we're both running the same full version on the
same OS and he hasn't had any problems with his. Could it be a hardware issue?

Thanks again for any help on this.
 
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