2 Personal folders, using Contact Manager

  • Thread starter Thread starter Tx2
  • Start date Start date
T

Tx2

Installation is Outlook 2003, installed from the Small Business Edition
of Office 2003, also having Contact Manager installed.

Seem to have, by default, 2 lots of "personal folders" which mirror each
other in every way.

A clue as to why, and what to do to remove the superfluous folder would
be appreciated.

Have tried removing the PST file, and starting Outlook so it created a
new one, but the Personal Folder duplicate is still there.
 
Tx2 said:
Seem to have, by default, 2 lots of "personal folders" which mirror
each other in every way.

A clue as to why, and what to do to remove the superfluous folder
would be appreciated.

Have tried removing the PST file, and starting Outlook so it created a
new one, but the Personal Folder duplicate is still there.
Click to expand...

This is a sign of a corrupted mail profile and is often caused by copying a
PST over the top of an identically-named PST. To correct the problem,
create a new mail profile (Control Panel>Mail>Show Profiles>Add) and point
it at your existing PST.
 
This is a sign of a corrupted mail profile and is often caused by copying a
PST over the top of an identically-named PST.
Click to expand...

Which is what occurred, AIUI.
To correct the problem, create a new mail profile
(Control Panel>Mail>Show Profiles>Add) and point
it at your existing PST.
Click to expand...

The latter has no 'browse' option .... i.e. I can't select anything
current to point to.

"Add" simply asks to create a new name. Am I missing something?
 
Tx2 said:
The latter has no 'browse' option .... i.e. I can't select anything
current to point to.
Click to expand...

You're not at that point yet.
"Add" simply asks to create a new name. Am I missing something?
Click to expand...

Enter the new name. You'll then be able to specify the data file(s) the
profile should use.
 
Tx2 said:
Mine opens the e.mail account wizard?
Click to expand...

Yes. Set up the account. Once the profile is created, you can click
Properties and then point it at your existing PST.
 
tillman1952 said:
Yes. Set up the account. Once the profile is created, you can click
Properties and then point it at your existing PST.
Click to expand...


Yes, but we already have e.mail accounts set up, will these be affected,
or do we just then point these existing accounts to our present PST?
 
Tx2 said:
Yes, but we already have e.mail accounts set up, will these be
affected, or do we just then point these existing accounts to our
present PST?
Click to expand...

You're creating a new profile. It doesn't have any connection to the old
profile. The old profile has accounts. The new profile has accounts. They
probably contain the same information (username, password, POP and SMTP
server names, etc) as the old accounts, but they won't affect the accounts
in the other profile. You point the profile (not the account) at the
existing PST.
 
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