2 errors in MS Outlook 2003

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loves tweets

My problem just starting 2 days ago.
I am getting an error upon opening up my outlook. It reads: WMS Idle:
outlook.exe - bad image The application or DLL c:\programs~\AVG........is
not a valid windows image.
The other error that I am getting is when I want to create a new email or
reply to an exsisting email. I get this message:
Microsoft Word is set to be your e-mail editor, However, Word is
unavailable, not installed, or is not the same version as Outlook. The
Outlook e-mail editor will be used instead.

The program still opens up and functions but it's these messages that worry
me.
My MS Word 2003 works fine...always has.
 
My problem just starting 2 days ago.
I am getting an error upon opening up my outlook. It reads: WMS Idle:
outlook.exe - bad image The application or DLL c:\programs~\AVG........is
not a valid windows image.
Click to expand...

You had AVG installed and you uninstalled it. It didn't clean up properly
after itself. Try this: with Outlook closed, delete the file extend.dat in
the (usually hidden) Windows XP folder %UserProfile%\Local
Settings\Application Data\Microsoft\Outlook or the Windows Vista folder
%LocalAppData%\Microsoft\Outlook
The other error that I am getting is when I want to create a new email or
reply to an exsisting email. I get this message:
Microsoft Word is set to be your e-mail editor, However, Word is
unavailable, not installed, or is not the same version as Outlook. The
Outlook e-mail editor will be used instead.
Click to expand...

Two seconds at Google produces this: http://support.microsoft.com/kb/906307
 
well i found that file...it showed file type...video cd movie, but dragged it
into the recycle bin, reboot the computer and opened up outlook and still the
same error.
any other suggestions?
 
well i found that file...it showed file type...video cd movie, but dragged
it
into the recycle bin, reboot the computer and opened up outlook and still
the
same error.
any other suggestions?
Click to expand...

Are you comfortable with editing the registry?
 
I'm in the registry and the only file that starts with AVG is avgdx...which
is avgdiagexfile. Is this the one that needs to be deleted?
 
I'm in the registry and the only file that starts with AVG is avgdx...which
is avgdiagexfile. Is this the one that needs to be deleted?
Click to expand...

Look in HKCU\Software\Microsoft\Office\11.0\Outlook\Addins,
HKCU\Software\Microsoft\Office\Outlook\Addins, and
HKLM\Software\Microsoft\Office\Outlook\Addins
 
Brian Tillman said:
Look in HKCU\Software\Microsoft\Office\11.0\Outlook\Addins,
HKCU\Software\Microsoft\Office\Outlook\Addins, and
HKLM\Software\Microsoft\Office\Outlook\Addins
Click to expand...

you lost me
 
what I did was typed "regedit.exe" in the RUN command and from there selected
the HKEY_CLASSES_ROOT and look there for the "avg" or HKCU as you suggested.
Where did I get lost? If it's too complicated, just tell me and I'll just
forget about it, but if i can learn to fix it, why not? I do appreciate the
help.
 
what I did was typed "regedit.exe" in the RUN command and from there
selected
the HKEY_CLASSES_ROOT and look there for the "avg" or HKCU as you suggested.
Where did I get lost? If it's too complicated, just tell me and I'll just
forget about it, but if i can learn to fix it, why not? I do appreciate the
help.
Click to expand...

HKCU is HKEY_CURRENT_USER. HKLM is HKEY_LOCAL_MACHINE. Expand the paths I
cited.
 
ok, now i have expanded the paths that you have cited....now what am i
looking for?
 
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