2 boxes on my desktop

  • Thread starter Thread starter LATONYA BONNER
  • Start date Start date
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LATONYA BONNER

i have 2 boxes on my desktop that will not close. i have uninstalled the program to which they belong and restarted my computer thinking they would go away. they are still there. what do i do to get rid of them? one box has an "X" in the top corner, but will not close. the other box has options such as "next" and "cancel." --
 
LATONYA said:
i have 2 boxes on my desktop that will not close.
i have uninstalled the program to which they belong
and restarted my computer thinking they would go away.
they are still there. what do i do to get rid of
them? one box has an "X" in the top corner, but
will not close. the other box has options such as
"next" and "cancel."
Click to expand...

What was the "application" (program) you thought was causing them?
What else does the box say?
In your Task Manager and Processes - what's there?
(Or - Start --> Run --> CMD --> tasklist.exe > c:\processes.txt then open
that file with Notepad and past the results here.)
 
LATONYA said:
i have 2 boxes on my desktop that will not close.
i have uninstalled the program to which they belong
and restarted my computer thinking they would go away.
they are still there. what do i do to get rid of
them? one box has an "X" in the top corner, but
will not close. the other box has options such as
"next" and "cancel."
Click to expand...

Shenan said:
What was the "application" (program) you thought was causing them?
What else does the box say?
In your Task Manager and Processes - what's there?
(Or - Start --> Run --> CMD --> tasklist.exe > c:\processes.txt
then open that file with Notepad and past the results here.)
Click to expand...
Shenan,
actually the answer to the post above mine entitled "blue box on
left screen" gave me the answer that helped. it said to go to the
following website for the removal of common tasks from desktop:
http://www.dougknox.com/xp/scripts_desc/xp_commtask_desktop.htm.

i followed the direction of the website and it worked. thank you
for responding to my post.
Click to expand...

Thank you even more for responding and letting everyone know what worked!

Now - people searching for the same answer will have more than chance to get
a hit..
 
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