dvd burner quit working after windows update

[Guest]

i completed the 100 or so updates to xp media center 2005 and after the last
4 and
the restart my dvd burner suddenly wasnt working and the device manager
recognizes it is there but it cant load a driver, cant find a driver, and LG
says that my drive is made to run off the ATAPI drivers built into windows.
does anyone know anything about this problem?

 

[Guest]

Cody,

Might check the Upper & Lower filters for the optical drives..? The easiest
way to check without going into the registry, would be to go to Device
Manager, open DVD/CD-ROM drives, right click one of your optical drives,
select properties from the menu, Details tab, you should see "Device Instance
Id" and a drop down arrow (v), click it, move the mouse pointer down the list
to highlight Device Upper filters and click it, do the same for the Device
Lower filters, Class Upper & Lower filters as well to see and take note of
their contents.. Also, there should be just 4 MS signed drivers in the
Drivers tab, driver details button, driver files details window, may want to
check, your call.. MS signed drivers: cdrom.sys, imapi.sys, redbook.sys,
storprop.dll ..
Do you see any other drivers, if so what are they..?


Another option might be..
To reinstall the MS generic cdrom drivers..
In my computer, tools, folder options, view tab, in advanced settings,
you'll need to first mark "show hidden files and folders", then uncheck the
box for "Hide extensions of known file types".. Now you can go to the
windows\INF folder and find "cdrom.inf" and right click it, select install
from the menu..
Remember to change back to your original settings in folder options..

Cheers
j;-j

 

[Guest]

i tried what you said below and i found PxHelp20 in the Class Lower Filters
section. also i tried to right click and install the cd.inf file and it didnt
change anything. in the device status under the general tab when i right
click on my dvd drive under device manager it says "Windows cannot load the
device driver for this hardware. The driver may be corrupted or missing.
(Code 39)" i dont know what code 39 is. i tried to put in another drive that
i had working in another computer and it wont work either. any other options
other than just reloading the os? my driver files were just the ones you told
me to check below.

thanks for you input,

cody