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dbs959
The beginning of last November, I bought a desktop publishing program by
Templatezone called OfficeReady 4.0. Windows approved. I loaded it and it
never worked properly, but I was able to use the PDF convertor portion. The
tech support was very difficult to work with. I was so busy with moving and
the holidays, I finally got frustrated, did my project on MS Publisher and
moved on. Decided to pull the program out again. Contacted tech support.
They had me uninstall and install. Now even PDF convertor won't work! So
they have me download something called Belarc Advisor that scanned my
computer innards and I sent that to them. Today I received a response that
Office Ready 4.0 is only compatible with XP Home or Office edition and I am
running XP Media. I checked sticker on back of computer and sure enough,
that is what is on my computer. I think this might explain why I have so
many problems with my computer. I have no idea why Gateway put the Media
edition on my computer. I am upset, but that is beside the point. I am
wondering if there is anything I can do to fix this, as I suspect a lot of my
ongoing problems with my computer may be related tot he existence of the
Windows Media. Is my only choice to load on Windows XP Home or Office? If I
do, will I lose all stuff? Can't I just buy or download something that will
make it act right? And yes, I know I am an idiot for not having realized
what version of XP I was running, but I have never heard of the Media edition
and the Gateway salesperson and I discussed what my new computer would be
used for (personal and light business) and I trusted him to help me get what
I needed. I know. An idot. Does anyone have any suggestions? Thank you.
Templatezone called OfficeReady 4.0. Windows approved. I loaded it and it
never worked properly, but I was able to use the PDF convertor portion. The
tech support was very difficult to work with. I was so busy with moving and
the holidays, I finally got frustrated, did my project on MS Publisher and
moved on. Decided to pull the program out again. Contacted tech support.
They had me uninstall and install. Now even PDF convertor won't work! So
they have me download something called Belarc Advisor that scanned my
computer innards and I sent that to them. Today I received a response that
Office Ready 4.0 is only compatible with XP Home or Office edition and I am
running XP Media. I checked sticker on back of computer and sure enough,
that is what is on my computer. I think this might explain why I have so
many problems with my computer. I have no idea why Gateway put the Media
edition on my computer. I am upset, but that is beside the point. I am
wondering if there is anything I can do to fix this, as I suspect a lot of my
ongoing problems with my computer may be related tot he existence of the
Windows Media. Is my only choice to load on Windows XP Home or Office? If I
do, will I lose all stuff? Can't I just buy or download something that will
make it act right? And yes, I know I am an idiot for not having realized
what version of XP I was running, but I have never heard of the Media edition
and the Gateway salesperson and I discussed what my new computer would be
used for (personal and light business) and I trusted him to help me get what
I needed. I know. An idot. Does anyone have any suggestions? Thank you.