Nt Backup Hotfix

[RobC]

Does anyone know how I can get the hotfix for the below
problem? Microsoft point me to Fujitsu-Siemens and FS
point me back to MS. My PC is an OEM machine but
apparently I just need to get a hotfix from MS.

Event Log: 8017
Description:
NTBackup error: 'The saved selection file "Backup.bks"
cannot be found.'

The fix description can be found at:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;828402&sd=ee

(Microsoft Knowledge Base Article - 828402)

This is the exact problem I'm having so I need the fix.

 

[Jupiter Jones [MVP]]

Rob;
You need to call Microsoft at the number referenced on this link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;828402
State you are calling about a hotfix and you will not be asked for a
credit card.
It does not matter if you have OEM or retail for these type of
hotfixes.

 

[Carey Frisch [MVP]]

To resolve this problem immediately, contact Microsoft Product
Support Services to obtain the hotfix, just like it states in the article.
Go back and read the article and the instructions:
http://support.microsoft.com/default.aspx?scid=kb;[LN];828402

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------


| Does anyone know how I can get the hotfix for the below
| problem? Microsoft point me to Fujitsu-Siemens and FS
| point me back to MS. My PC is an OEM machine but
| apparently I just need to get a hotfix from MS.
|
| Event Log: 8017
| Description:
| NTBackup error: 'The saved selection file "Backup.bks"
| cannot be found.'
|
| The fix description can be found at:
| http://support.microsoft.com/default.aspx?scid=kb;en-
| us;828402&sd=ee
|
| (Microsoft Knowledge Base Article - 828402)
|
| This is the exact problem I'm having so I need the fix.