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Message: [QUOTE="Joe Morris, post: 12419423"] The following is based on a crowbar removal procedure for various Zone products under XP. I HAVE NOT TESTED THIS PROCEDURE UNDER VISTA, but as a last resort it might be something to try before rebuilding the system. Note that all of the actions require administrator privileges. **** WARNING ************************************************ ** ** ** This procedure works under XP, and may work under ** ** Vista. I suggest its use only as a last resort since ** ** it may leave the system unusable if something goes ** ** wrong; use it at your own risk. ** ** ** ************************************************************* 1) Uninstall Zone and any other Checkpoint products (if possible). If you have any other Checkpoint products installed (e.g., Pointsec encryption) when executing the remaining steps, this procedure will probably break them. Reboot the system. 2) If you have installed a Cisco VPN client, stop its service (SC STOP CVPND from the command line). The Cisco client and Zone share a common log file. 3) Delete all log files from %WINDIR%\INTERNET LOGS 4) Delete any folders named ZONELABS or CHECK POINT from %WINDIR%\System32 5) If it exists, delete the folder %PROGRAMFILES%\Zone Labs\ZoneAlarm 6) In the folder %WINDIR%\System32 delete any of the following files if they exist. Note that some of them may be hidden. Some of the files may not be deletable; we'll handle that later. VSCONFIG.XML VSDATA.DLL VSDATNT.SYS VSINIT.DLL VSMONAPI.DLL VSPUBAPI.DLL VSUTIL.DLL VSXML.DLL VSMON.EXE ZLCOMM.DLL ZLCOMMDB.DLL ZLLICTBL.DAT 7) Using REGEDIT, open the Registry key HKLM\System\CurrentControlSet\Services and under this key delete the keys VSMON and VSDATNT. 8) Still in REGEDIT, look at the keys HKLM\SOFTWARE and HKCU\SOFTWARE and under these keys delete the key ZONE LABS if it exists. If any of the file deletions failed, reboot the machine and try again; if deletions still fail, reboot into safe mode and make one last try to delete them. 9) Go get a beer, start drinking it, reboot the machine, and try reinstalling Zone. If you're successful but don't want to use it, you should now be able to cleanly uninstall it. 10) Go get another beer. You deserve it. Joe Morris [/QUOTE]

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