XP PRO, IE, Outlook Express issues as a result of virus

[Mike M]

my anti virus found both Trojan and TroganByteView and
deleted them - when the last critical update was done on
5/15/04 I have had problems get XP running and opening
OE - IE runs extremely slow. All other programs run fine.

I went through the steps to handle the SASSR worm and all
that worked fine. However, still the same problems
listed above.

I cannot run in Safe Mode and everytime I restart,
Windows runs check disk and starts to repair a bunch of
problems but in reality my problems are not fixed.

Any ideas?

 

[Ashokan Achari [MSFT]]

Hi,

Solution 1: ( For IE)
=========
1. Click Start, point to Settings, and then click Control Panel. or
Click Start, and then click Control Panel
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

Solution 2: ( For IE & OE)
=========
Try reinstalling from the INF files by:

1. Click Start -> Run
2. Type the following command
3. "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\inf\ie.inf" (without the quotes)
4. When prompted for the CD, Insert the windows XP cd

Solution 3: (For IE)
=========
1. Click Start->Run
2. Type "C:\Windows\Downloaded Program Files" (without quotes)
3. Remove the file 'Tracker Class', if present.

Solution 4: (For IE & OE)
=========
How to Reinstall or Repair Internet Explorer and Outlook Express
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q318378

Hope this helps ......


Ashok (Ashokan Achari)

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