XP / NTbackup / VSS

[Den Murray]

Hi

I'd really appreciate some input from the group.

I'm using NTbackup under WinXT Pro to backup up files to an 'archive' disks.
All disks are NTFS.

Every backup begins with this error:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "xyz.bkf created 09-Oct-03 at 16:04"

Error returned while creating the volume shadow copy:Catastrophic failure


Reverting to non-shadow copy backup mode.

VSSAdmin yields the following:

C:\>vssadmin list shadows
vssadmin 1.0 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

No shadow copies present in the system.

C:\>vssadmin list writers
vssadmin 1.0 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Error: 0x8000ffff

C:\>vssadmin list providers
vssadmin 1.0 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'MS Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7

Under Services, both the MS Shadow Copy Provider and the Volume Shadow Copy
are in status 'started' with a startup Type of 'manual'.

Any thoughts or pointers on where to go next to get the volume shadow copy
to work would be appreciated.

Cheers

Den

 

[Adi Oltean [MSFT]]

Hi Den,

Questions:
- Are there any VSS/COM+ errors in the Application Event Log?
- Also, does this problem reproduce each time you run NTBackup?

Thanks, Adi

P.S. This posting is provided "AS IS" with no warranties, and confers
no rights.

 

[Den Murray]

Hi Adi

Yes! A VSS error ... as follows.

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.

0000: 58455542 00434c4d 00333133 00000000
0010: 58455542 00434c4d 00383033 00000000

I'm out of my depth ... any advice!

Cheers

Den


:

 

[Adi Oltean [MSFT]]

Unfortunately, the 80040154 error means that COM+ was not installed
succesfully during Windows XP Setup.

The only workaround I know is to repair your windows installation.
Please see this link for more details.
http://support.microsoft.com/default.aspx?scid=kb;en-us;823772

Thanks, Adi


P.S. This posting is provided "AS IS" with no warranties, and confers
no rights.

 

[Den Murray]

Thanks for this Adi ... I'll try this.

Cheers

D