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Message: [QUOTE="Derek, post: 12428986"] Dear Group, A friend has asked me to fix his laptop, the hard drive has failed completely. I've tried it in other pc's and none even recognise that it's connected in the BIOS. Purchased a replacement hard drive, installed it, and now I'm stuck. It had Windows XP Home, still has the licence key sticker on reverse. He doesn't have the CD because he thinks he was supposed to burn a disc but "never got round to it". What can I do? I've sent Packardbell Support an email asking what they recommend, so far just an automated reply saying they will get back to me. My brother has a fujitsu siemens XP Home cd, I am going to try using that to install, but I'm guessing their will be an error or something since it's not Packard Bell, is that the case or will this work? Do I need to find someone near me with a Packard Bell XP Home cd? Can I download this version of Windows XP Home from the internet and install using the valid key on reverse of laptop? If it prechecked the valid key then I don't see why not, but I doubt this is available. I look forward to the replies, thanks. [/QUOTE]