WINLOGON.EXE

[Markus]

I have only been using my computer for about 2 weeks, and
the WINLOGON.EXE & a SVCHOST.EVE processes together take
about 40% and 10% respectively, CPU Usage. I do not
think that this is normal. My CPU usage is contiually
between 50%-65%. Does anyone know what is going on or
how I could fix this?

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Second, download, install and run Ad Aware:
www.lavasoftusa.com

 

[Steve R Jones - MVP]

Have you scanned for viruses?

 

[Plato]

I have only been using my computer for about 2 weeks, and
the WINLOGON.EXE & a SVCHOST.EVE processes together take
about 40% and 10% respectively, CPU Usage. I do not
think that this is normal. My CPU usage is contiually
between 50%-65%. Does anyone know what is going on or
how I could fix this?

Why do you believe that the pc is using your cpu is not normal?

 

[Markus]

Yes, nothing yet.

-----Original Message-----
Have you scanned for viruses?



.

 

[Guest]

-----Original Message-----


Why do you believe that the pc is using your cpu is not normal?

The 50% to 65% usage has been "continuous" since I got
it. Even after a reboot and without any applications
running. I have an Alienware P4 3.02 GHZ HT at home,
that when nothing is loaded or loading has a CPU usage of
0% to 5%.

 

[Plato]

running. I have an Alienware P4 3.02 GHZ HT at home,
that when nothing is loaded or loading has a CPU usage of
0% to 5%.

Normal.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Did you download, install and run Ad Aware?

 

[Markus]

Yes I downloaded the standard edition ran the scan and
found nothing but about 40 cookies. Deleted and
restarted, did not fix problem.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Next things to check:

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem. If you don't understand the information inside, the
third button down in that dialog box will copy the information,
you can then paste it into a message and post it here and maybe we can
figure out what is going on.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. Do not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft. *Before installing any drivers, be sure you are well backed
up and it's probably a good idea to manually create a restore point in
System Restore in case you have problems as a result of the driver update
and note, System Restore is not a substitute for a backup. Start\All
Programs\Accessories\System Tools\System Restore

 

[Markus]

Ok I'll try these things, thanks for the help.

-----Original Message-----
Next things to check:

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem. If you don't understand the information inside, the
third button down in that dialog box will copy the information,
you can then paste it into a message and post it here and maybe we can
figure out what is going on.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading /advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. Do not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft. *Before installing any drivers, be sure you are well backed
up and it's probably a good idea to manually create a restore point in
System Restore in case you have problems as a result of the driver update
and note, System Restore is not a substitute for a backup. Start\All
Programs\Accessories\System Tools\System Restore

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/




.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

You're welcome, good luck.

 

[Markus]

The only error was:
Event Type: Error
Event Source: AutoEnrollment
Event Category: None
Event ID: 15
Date: 3/22/2004
Time: 3:20:34 PM
User: N/A
Computer: DUGWGAWK63908
Description:
Automatic certificate enrollment for local system failed
to contact the active directory (0x8007054b). The
specified domain either does not exist or could not be
contacted.
Enrollment will not be performed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

This error gives me the impression the computer was setup to log on to a
domain, I'm assuming you are using XP Pro as Home Edition can't log on to a
domain. If you don't use your computer to log on to a domain yet the
computer is set up to do so, assuming its XP Pro, then it should be set for
workgroup and not network domain, that's even if it isn't currently a part
of a network.

I assume your computer came preconfigured from the manufacturer or did you
purchase it from someone else as most manufacturer's setup the system to
workgroup as opposed to logging on to a domain unless the users requests
something else and the manufacturer is able to comply.

 

[Alex Nichol]

I have only been using my computer for about 2 weeks, and
the WINLOGON.EXE & a SVCHOST.EVE processes together take
about 40% and 10% respectively, CPU Usage. I do not
think that this is normal. My CPU usage is contiually
between 50%-65%. Does anyone know what is going on or
how I could fix this?

This sounds like an invasion by a virus or 'hijack' - winlogon should be
using zero or next to it. SVC Host is the support of a whole slew of
services - they normally do not use more than a percent or so, taken all
together. Run a virus check using up to date (ie today's) version of
definitions, and then visit http://www.aumha.org/a/parasite.htm to run
the basic check linked from it and take links to recommended 'spyware'
programs