windows XP in endless startup loop

J

jimbo

installed some older software (HP Scanjet scanner) and now
Windows XP is in an endless startup loop
 
G

Guest

Try entering the BIOS,exit page,select load set-up defaults,then save and
exit BIOS.Youre next step would be to have xp cd loaded before BIOS,then
boot to xp cd,recovery,press enter key for password,then at cmd screen
type:CHKDSK C: /R When thru,type:EXIT
 
G

Guest

Please try:

Last Known Good Configuration
Start/Restart your computer and start pushing F8 key twice per second.
Select Last Known Good Configuration on Windows Advanced Options screen, and push Enter.

and

Safe Mode
Start/Restart your computer and start pushing F8 key twice per second. Select Safe Mode on Windows Advanced Options screen, and push Enter.

Then remove the last changes.

Good Luck!
 
M

Malke

Andrew said:
Try entering the BIOS,exit page,select load set-up defaults,then save
and exit BIOS.Youre next step would be to have xp cd loaded before
BIOS,then boot to xp cd,recovery,press enter key for password,then at
cmd screen
type:CHKDSK C: /R When thru,type:EXIT
I don't understand why you would have the OP do anything with his BIOS.
This doesn't have anything to do with the BIOS; it is clear
cause-and-effect at the operating system level. The OP installed some
incompatible drivers. Jimbo: here are a few things you can try:

1. Can you get into Safe Mode? You get the proper menu for that by
repeatedly tapping F8 as the computer is starting up. If you can get
into Safe Mode, either try uninstalling the drivers or do a System
Restore to before you installed them.

2. If you can't get into Safe Mode, using the same menu try Last Known
Good Configuration. If that doesn't work,

3. Using the same menu as before, do Safe Mode Command Prompt Only and
start System Restore by typing:

"c:\Windows\System32\restore\rstrui.exe" without the quotes and then
press Enter.

Post back after you've tried some of these things. If you have already
done some troubleshooting, please let us know what you've done.

Good luck,

Malke
 
P

Plato

jimbo said:
installed some older software (HP Scanjet scanner) and now
Windows XP is in an endless startup loop

Try booting to safe mode and remove the scanner. Then, after a reboot,
find the XP drivers for the scanner and install them according to the
Fine Manual.
 
J

jimbo

pressing f8 during startup is not giving me the options
you describe. it produces a blue screen asking me to
Please Select Boot Device and gives me the options of DVD-
RW drive, floppy drive or PM-WDC WD1200BB-98DWA0
 
M

Malke

jimbo said:
pressing f8 during startup is not giving me the options
you describe. it produces a blue screen asking me to
Please Select Boot Device and gives me the options of DVD-
RW drive, floppy drive or PM-WDC WD1200BB-98DWA0

That's OK, Jimbo. Just keep one finger on the F8 key and when you get
the screen for boot order, press the option for your PM-WDC, which I
assume is your hard drive. As soon as you've pressed that key, start
tapping F8 to get the Safe Mode, etc. menu.

Malke
 
J

jimbo

thanks for the assistance. I have found safe mode and
successfully uninstalled the device drivers causing me
such pain.
 
M

Malke

jimbo said:
thanks for the assistance. I have found safe mode and
successfully uninstalled the device drivers causing me
such pain.

Wonderful! Thanks for letting me know.

Malke
 

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