Windows Explorer causing errors



I have a client running win 2k on the desktop which is connected to a 2003
domain. When my client launches Explorer and starts to browse a network
drive (or the local hard drive) they get an application error in Explorer and
it then closes the current screen and reloads the desktop (NOT a reboot just
the desktop get reloaded). The PC is running NAV Corp. and is updated on a
regular basis. Is the Explorer.exe just bad and I need to reload it, or is
there a bigger issue here and how can I go about to fix it.

Thank you,


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