why doesn't add remove programs completely remove files?

T

tonyjeffs

I messed up the settings on a program (audacity), so I uninstalled it
using windows add-remove, and reinstalled it. The reinstalled version
retained the same messed up settings.
Why doesn't Windows remove all the data when it removes a program? Is
there a way to do this?
Perhaps if I delete all references to the program in the Registry?

Thanks Tony
 
R

R. McCarty

Not everything is Registry related. You'll find that when you uninstall
a application the "Settings" are retained on a re-install. This isn't
usually
the Registry at fault. Either within "Common Files" or All Users will be
a settings folder. Also the personalization's can be saved in the profile
for each user. There's more to 100% removal than just Uninstalling.

After doing an Uninstall - do a full System search for either the program
name or the Vendor. You'll likely find the customization/personalization
folders on your hard drive.
 
D

Dave Patrick

When you use Control Panel|Add/Remove you're executing an uninstall routine
that is part of the application so this really isn't a windows issue.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
O

Opinicus

tonyjeffs said:
I messed up the settings on a program (audacity), so I uninstalled it
using windows add-remove, and reinstalled it. The reinstalled version
retained the same messed up settings.
Why doesn't Windows remove all the data when it removes a program? Is
there a way to do this?
Perhaps if I delete all references to the program in the Registry?

As others have explained this isn't really Windows' fault it's a by-product
of the software's own installation/removal process.

Before you go mucking about with Registry I suggest you uninstall the
software and then do a system rollback to a restore point before the botched
installation. (Hopefully you have one.)

Having been burned myself a couple of times installing/uninstalling
software, I now make it a point to create a restore point before installing
anything new. Depending on the software in question (how reliable it is; how
much I trust it) I may also do the same thing before installing updates, new
versions, etc.
 
G

Guest

If I delete any programs using the add remove program thingy, I always run a
registry cleaner before reinstall. Helps tie up loose ends so to speak. I
don't understand half of what goes on with this add remove thing, I also end
up with only half the program gone, and empty folders and the like
everywhere! I though remove would mean remove, but obviously not!
 
M

MaryL

tonyjeffs said:
I messed up the settings on a program (audacity), so I uninstalled it
using windows add-remove, and reinstalled it. The reinstalled version
retained the same messed up settings.
Why doesn't Windows remove all the data when it removes a program? Is
there a way to do this?
Perhaps if I delete all references to the program in the Registry?

Thanks Tony

Have you tried using System Restore to go back *before* you *first*
installed the program? I usually set a restore point before installing
anything, but Win-XP regularly sets restore points.

MaryL
 
B

Bruce Chambers

tonyjeffs said:
I messed up the settings on a program (audacity), so I uninstalled it
using windows add-remove, and reinstalled it. The reinstalled version
retained the same messed up settings.
Why doesn't Windows remove all the data when it removes a program? Is
there a way to do this?


The problem lies not within Windows, but rather with Audacity's
uninstall routine. The Control Panel's Add/Remove Program applet merely
calls/runs the uninstall utility provided by the manufacturer of each
software application; there is no "master Windows uninstaller" that
removes all programs. If the application's manufacturer doesn't provide
a clean means of uninstalling its product, then trash gets left behind.

Perhaps if I delete all references to the program in the Registry?

Yes, that should do the trick, but it wouldn't hurt to also check the
hard drive to see if any folders got left behind, and delete those, as well.

--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell
 
K

Ken Blake, MVP

Red said:
If I delete any programs using the add remove program thingy, I
always run a registry cleaner before reinstall. Helps tie up loose
ends so to speak.


Bad move, in my view.

I strongly recommend *against* the routine use of registry cleaners. Routine
cleaning of the registry isn't needed and
is dangerous. Leave the registry alone and don't use a registry cleaner.
Despite what many people think, and what vendors of registry cleaning
software try to convince you of, having unused registry entries doesn't
really hurt you.

The risk of a serious problem caused by a registry cleaner erroneously
removing an entry you need is far greater than any potential benefit it may
have.
 
R

Rock

Red Sapphire said:
If I delete any programs using the add remove program thingy, I always run
a
registry cleaner before reinstall. Helps tie up loose ends so to speak.
I
don't understand half of what goes on with this add remove thing, I also
end
up with only half the program gone, and empty folders and the like
everywhere! I though remove would mean remove, but obviously not!


Unless you are knowledgeable about the registry, know what you are doing,
and only use a registry cleaner to suggest what entries should be removed,
then do some research and make some decisions about those suggestions, I
recommend you do not use a registry cleaner, and especially not in any
automatic mode. The cause more problems than they fix. One insidious
aspect of it is you might not see the problems manifest immediately. Then
when they do you don't think of associating them with the use of the
cleaner. Bottom line is don't use one.

Didn't you just post about unexplained problems with Word, Outlook and
system restore?
 
T

tonyjeffs

Thanks
I do sometimes use a program called install watch.
It takes a 'snapshot' of the registry and files before and after a
program installation, and then lists all the files that have been
added/removed changed.
This means I can print out a (huge) list of changes, and go through
them manually to remove all traces of the program after deletion.

It makes installation a long process tho so I only use it on progs I'm
not comfortable with. I hadn't used it on this occasion.

Tips on non-use of registry cleaners appreciated.

Tony
 

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