Very long Jobnames > Queue hangs


S

Serge Notte

Hello

We have a W2K printing environment.
Clients W2K SP3
Print Server W2K SP3
Printerdriver HP Color Laserjet 4500 ps / pcl (for example)

When a user is sending a print job with a long name, the print spooler does
not print the document and the queue hangs untlil someone is cancelling the
job. In one case one of these jobs were able to crash the whole print
spooler service. The Status of the Job is s "Printing-Printer busy or
error". Sometimes its not possible to just delete the job so we have to
restart the spooler to delete the hanging job.
Has anyone encountered the same behavior? Is there a solution somewhere?

thanks
 
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