User Profile & Restart Issues

[Eric F]

After a clean format & reinstall, XP Pro "forgot" things--
-for example, docs were missing my My Documents,
Bookmarks were being lost, IE & OLE settings going back
to default, etc. I typed them back in, and since then,
it was ok. Since then, it looks ok.

I checked the Event Viewer and noticed 4 consecutive
errors with a Red X next to "userenv" and a caution error
of the same nature. Is this related to this issue?


Also, a few times when I shut down, the system would
restart. I turned off auto-restart at error and saw a
stop error. I uninstalled Easy CD Creator 5 and the
issue happened once or twice more, then it was fine. I
put CD Creator back & once again ran the XP update, and
now it's fine (after a $35 call to Roxio...)


Are either of these issues just a fluke, or is there
perhaps something causing them? I spent 6 hours fixing
my system last night and would not like to do it again.
Thanks.

 

[Kent W. England [MVP]]

A clean format and reinstall starts everything over from scratch. If you
want to keep your documents and settings, either run the File and
Settings Transfer Wizard (SP1 version) before doing a clean install or
do a repair install.