Reply to thread

Message: [QUOTE="Eric, post: 1278665"] I am unable to use the snapshot feature of NTBackup. I am running XP Home with SP2 installed. If I try to do a backup with NTBackup using the snapshot feature, the Volume shadow copy is not created. In the system log, I get a series of errors saying: The COM+ System Application service terminated unexpectedly. and The MS Software Shadow Copy Provider service terminated unexpectedly. Also, in the application log I get the following messages: Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x80080005]. The run-time environment has detected an inconsistency in its internal state. This indicates a potential instability in the process that could be caused by the custom components running in the COM+ application, the components they make use of, or other factors. Error in d:\qxp_slp\com\com1x\src\comsvcs\crm\recoveryclerk2.cpp(993), hr = 1120: GetFileAttributes The run-time environment has detected an inconsistency in its internal state. This indicates a potential instability in the process that could be caused by the custom components running in the COM+ application, the components they make use of, or other factors. Error in d:\qxp_slp\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr = 80080005: InitEventCollector failed Nothing I have seen at the help & support center has helped me much. I'm concerned that this could indicate a problem worse than just the snapshot feature in ntbackup doesn't work. Any ideas on my next step? TIA Eric [/QUOTE]

Verification