Templates bug with Word

[Guest]

Hello,

I found a problem with word 2003 and verified if Excell has it. It doesn't
But I didn't try with PowerPoint...

I haven't tried with all the users of my site thought.

My test users have all the Windows and Office updates" installed.

Here is the problem:

+ We set out template directory to be on a network drive
+ We open a new Word document from a template from "My Computer"
(even if it is on the network in reality)
+ The new document should be a COPY of the selected template. There
should be no more association between the new document and the
template used...
+ But the template stay open until the user close the new document
- To verify, I opened Computer Management -> Shared Folders
-> Open Files on the server where are the templates files

+ When Word quit, the template file is closed

+ More strange: if we open back the new document created before from the
template, the template fil re-open on the server!!!

Consequence: One cannot change the name or the content of a template if
a document made from it is opened!

I search in the knowledge bases and here in the News, and found tons of
things
on templates but nothing related.

Is there someone with the same problem?

Thak you for your help.

________________________
Yves Belanger, ift.a.u.
Senior Systems Adm., IS
CRIM
(e-mail address removed)
www.CRIM.ca

 

[Charles Kenyon]

First rule: Never share normal.dot.

Second rule: Don't overwrite a local normal.dot from the top to enforce or
send customizations.

A document will always have an attachment to a template. That is the nature
of Word documents. If you add macros or toolbars to the template after the
document was created, they will be available to the document because of this
attachment.

A useful method is to store workgroup templates in one network folder and
add-ins in a separate network folder. Upon login, the login script updates a
local version of each folder. The local version is what Word sees as the
Workgroup Templates folder and the Word Startup folder. This avoids the
problem you are seeing and has a side benefit of letting laptop users work
remotely much more easily.

For more on the different kinds of templates, tabs on the file new dialog,
and locations of templates folders see
http://addbalance.com/usersguide/templates.htm.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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[Guest]

Hello Charles,

We already copy templates on logon on laptop as you suggest. Before we did
for every computer on the network.

But for workstations always connected to a network, if the person
responsible of
templates maintenance change something, users need to logon again to get
updated. So we set a network share as a Workgroup Templates directory.

We don't share Normal.dot since it is in the local templates folder of the
user's
profile.

Do you think it is normal to have a template stock to a document? If I
send this
document to a customer, this one will not have the corresponding template.
If
the template change, adding a bigger logo or adding some lines in the
header,
the previously made documents will be scrambled if it is tied to this new
version
of the template.

Thank you for your help.

Yves

 

[Charles Kenyon]

Hi,

Your users should be logging on daily, at least. Do you prefer to have
everyone have to close Word when you want to change a template, or to have
your users log on daily?

I don't know if it is normal for a template to always be attached to a
document, but that is the way it is. That is how Word works.

If you send a document based on a template to someone else who doesn't have
the template, it will, I believe, attach to their normal.dot.

If you change a heading or logo in a template that does not change it in the
attached documents, only in new documents based on the template. Please,
read the article.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.